Executive Assistant  

PwC Acceleration Center Manila (hereinafter, the “Company” or the “Center” or “PwC AC Manila” or “AC Manila”) is a joint venture of PricewaterhouseCoopers (“PwC”) Firms from across the Asia Pacific. It was established to provide professional services to support PwC member Firms in the Asia Pacific, Americas, and European regions only, excluding clients registered and based in the Philippines.

PwC AC Manila is part of a network of PwC service delivery centres around the globe, known as the PwC Acceleration Centers and is staffed by specialised professionals connected through common methodologies, tools and metrics. This strategy is designed to ultimately increase value for our clients and our PwC member firms through improved productivity, enhanced quality and lower cost of delivery.

We are guided by “The PwC Professional”, our global framework for defining and encouraging leadership at all levels. The five core attributes of the framework--whole leadership, technical capabilities, business acumen, global acumen, and relationships--guide all PwC AC Manila employees in providing value for our business and our clients.

Key Responsibilities

• Schedule meetings, book meeting rooms, manage out-of-office notification and call forwarding.
• Arrange travel itineraries, accommodation, car service requirements and all correspondences related to travel management.
• Prepare, reconcile and complete expense reports in relation to issued business credit card statements.
• File timesheets and assist with billing and invoicing.
• Prepare and organize documents and reports.
• Perform office duties that include ordering supplies and managing a records database.
• Reserve venue, catering, send invitations and manage responses for events.
• Salesforce support such as updating client information.
• Preparation of purchase orders (Accounts Payable).
• Perform research based on task requirements
• Perform self-review of all deliverables.
• Work simultaneously on multiple tasks and projects.
• Must be able to work with tight deadlines.

Position/ Role Summary

The Executive Assistant (Business Support Centre) team provides necessary administrative support to internal teams and Executives in PwC Australia while working remotely.

What's in it for you

This role will allow you to apply and expand your customer service skills as well as efficiency and flexibility as a virtual concierge professional in a fast-paced, remote set-up. You would also get the opportunity to collaborate and work closely with Executives and teams in PwC Australia, coming from different lines of services and functions, as the need for virtual concierge spans across the lines of services in the firm.

Qualification Requirements

Educational Background

• University degree or similar in office management, tourism management, administrative support, or related discipline

Essential Requirements

• Work Experience: Associate (0 - 1 year); Analyst (1 - 2 years); Senior Analyst grade (2 - 3 years)
• Must possess a strong working knowledge of the following applications consistent with Firm’s standards:
• MS Office applications, particularly Powerpoint and Word
• Google Suite applications, particularly Slide and Doc
• Effective verbal and written communication skills

Preferred Experience / Skills

• Proven experience as an executive assistant or other relevant administrative support experience.
• Demonstrate some abilities and/or proven record of success in identifying and addressing client needs:
  • responding to clients requests promptly and professionally
  • readily offering assistance
  • contributing to a positive, collaborative working environment
  • proactively seeking instruction, feedback and coaching to improve performance
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Must be able to meet deadlines in a fast-paced environment.
• Ability to work independently with professional discretion.