IT Business Analyst
PhinCon
- Jakarta Selatan, Indonesia18, 9, Jalan Casablanca, Menteng Dalam Kel., Tebet, Jakarta Selatan, DKI Jakarta, IndonesiaJakarta SelatanDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir a year ago
2023-03-19T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Assisting with the business case
- Provide consultancy with customers to identify business challenges by eliciting requirements and to provide solution with activities leading to high value-business solutions to overcome customer’s business issues
- Helping clients with change management activities by translating and simplifying requirements
- Designing, testing, installing and monitoring new systems
- Presenting solutions in written or oral reports
- Preparing documentation and presenting progress reports to customers
- Skilled business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment.
- Organizing training for users and others consultants
- Create document user requirement (eg: FSD/TSD/FDD/user training etc)
- UI configuration for user system (eg: create roles, skill, etc)
- Provide best practice solution for engineer
- Proactive update continuously regarding update progress
- Managing expectation customer
Kualifikasi Minimum
- Planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
- Bachelor's degree preferably in Information Technology or Information System
- Minimum 2+ years experience as Business Analyst
- Experienced in complex business process analysis & mapping by using various kind of diagram such as Use Case, Flowchart, Sequence Diagram, etc
- Familiar to conduct testing activities (SIT, UAT, Sanity Test, etc), including preparing the Test Scenarios
- Strong analytical thinking, detail oriented, and able to work under minimum supervision
- Proficient both in verbal or written communication in Bahasa Indonesia or English
- Strong in teamwork
- Having basic any programming languages including API
- Experiences in telco or banking business
- Familiar in contact center system application
- Strong negotiation skill
- Having experience for user system configuration
- Quick adaptive person
Fasilitas dan Tunjangan
Transportation Allowances
Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Office Tower 88 Kasablanka, 9, Jalan Casablanca, Jakarta Selatan 12870, Indonesia
- Lowongan
- 10 lowongan dibuka
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Tentang PhinCon
PhinCon, a member of Phintraco Group, is an Information Technology (IT) consulting and services company with more than 11 years of experience in the deployment of Customer Relationship Management, Middleware, HR, ERP, and Big Data solutions. Phincon has established itself as a market leader.
As our vision is “to be a preferred business partner for the best customer experience solution in Indonesia and Asia Pacific”, we will continue to strive to take business to the next level with excellent strategies and latest technologies.
PhinCon has built strategic alliances with global technology partners that have Digital Transformation vision to strengthen its offerings.