paper.id
paper.id

Operation Analyst - Customer Support (CS)  

paper.id

 
  • North Jakarta, Indonesia
    Jl. Sunter Garden Blok D8 no 5D, Sunter Agung Tanjung Priok Jakarta Utara 14350, North Jakarta, DKI Jakarta, Indonesia
    North Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Penuh waktuFULL_TIME

Berakhir 16 hours ago

2023-01-26T17:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

  • Analyze current operational process to identify problems & areas of improvement
  • Doing research & benchmark for optimal workflow & processes
  • Doing a Plan, Do, Check, Action (PDCA) cycle for operational process
  • Coordinate with other team to plan for continuous improvement
  • Monitor & Analyze customer support process flow
  • Ensure data integrity for reporting & analyzing purpose
  • Recommend/ develop tools or process to improve work efficiency
  • Enhance workflow & SOP to standardize process
  • Analyze operational data & information to make better decision
  • Measure & report operational metrics

Kualifikasi Minimum

  • Min 2 year working experience as an operation or analyst
  • Having background in payment/ fintech/ financial industries is a plus
  • Eager to learn & explore new things
  • Strong attention to detail & documentation
  • Sharp analytical thinking & data analysis
  • Familiar with operational framework & continuous improvement
  • Able to prioritize, stay organized and meet critical deadlines
  • Have good verbal and written communication skills
  • Fluency with Google Suite (especially Google Sheet)
  • Willing to work at Sunter Agung, Jakarta Utara

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
IT and Software
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Once in a while
Alamat Kantor
Jl. Sunter Garden Blok D8 no 5D, Sunter Agung Tanjung Priok Jakarta Utara 14350
Industri
Information Technology / IT
Lowongan
1 lowongan dibuka
Situs
http://www.paper.id

Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.

Tentang paper.id

Paper.id is the largest invoicing network and B2B payment solution in Indonesia. We partner with e-logistic platforms, B2B e-commerce players and FMCG distributors of tier-1 brands to accelerate the digitization of their supply chain and financial operations with the vision of becoming the one stop solution provider for B2B business. We are looking for a motivated, passionate, and high-value person to boost your careers with us. Here's to an exciting journey ahead!

Kandidat juga melamar untuk

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: