Product Support Specialist
N-PAX Systems & Consulting, Inc.
- Taguig City, Philippines17th, 25th St, Ususan, Taguig City, Metro Manila, PhilippinesTaguig CityMetro ManilaPhilippinesPhilippines
- PHP 25.000,00 - PHP 33.000,00 / bulanPHP250003300025000MONTH
- Penuh waktuFULL_TIME
Berakhir a year ago
2022-09-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
We are looking for dynamic individuals that will part of our support team. The Product Support Specialist will be responsible in:
- Resolve the client's concern thru inbound calls.
- Respond to client's emails.
- Create tickets to document the incoming queries from customers.
- Escalate tickets to appropriate team for resolution.
Kualifikasi Minimum
To be successful with this role candidates must have:
- Graduate of any four year course.
- Excellent communication skills and customer support experience.
- With background in handling software issues are desired.
- Skills in MS Office Applications.
- Experience in ticketing systems such as JIRA is a plus.
Fasilitas dan Tunjangan
Paid Vacation Leave
Paid Sick Leave
Medical / Health Insurance
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 25th Street
- Industri
- Information Technology / IT
- Lowongan
- 4 lowongan dibuka
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang N-PAX Systems & Consulting, Inc.
N-PAX was established in 2002 and started its very first software development center in Cebu, Philippines. It started its operations serving local companies and eventually partnered with international companies to provide outsourced software development services. With the experience the company has gained over the years of providing software development services to its clients, N-PAX has developed its own intellectual property and launched its software products to market in 2005 - Human Resource Companion (HRC) and N-XPERT Enterprise Resource Planning Software (ERP).