N-PAX Systems & Consulting, Inc.
N-PAX Systems & Consulting, Inc.

Product Support Specialist  

N-PAX Systems & Consulting, Inc.

  • Taguig City, Philippines
    17th, 25th St, Ususan, Taguig City, Metro Manila, Philippines
    Taguig City
    Metro Manila
  • PHP 25.000,00 - PHP 33.000,00 / bulan
  • Penuh waktuFULL_TIME

Berakhir a year ago


Deskripsi Pekerjaan

We are looking for dynamic individuals that will part of our support team. The Product Support Specialist will be responsible in:

  • Resolve the client's concern thru inbound calls.
  • Respond to client's emails.
  • Create tickets to document the incoming queries from customers.
  • Escalate tickets to appropriate team for resolution.

Kualifikasi Minimum

To be successful with this role candidates must have:

  • Graduate of any four year course.
  • Excellent communication skills and customer support experience.
  • With background in handling software issues are desired.
  • Skills in MS Office Applications.
  • Experience in ticketing systems such as JIRA is a plus.

Fasilitas dan Tunjangan

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Alamat Kantor
25th Street
Information Technology / IT
4 lowongan dibuka

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Tentang N-PAX Systems & Consulting, Inc.

N-PAX was established in 2002 and started its very first software development center in Cebu, Philippines. It started its operations serving local companies and eventually partnered with international companies to provide outsourced software development services. With the experience the company has gained over the years of providing software development services to its clients, N-PAX has developed its own intellectual property and launched its software products to market in 2005 - Human Resource Companion (HRC) and N-XPERT Enterprise Resource Planning Software (ERP).

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