Travel Agent Support
IASA, Inc.
- Makati, PhilippinesChino Roces Ave, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- PHP 18.000,00 - PHP 20.000,00 / bulanPHP180002000018000MONTH
- Penuh waktuFULL_TIME
Berakhir 3 months ago
2023-06-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Respond to service requests from travel agents within the service standards of IAS.
- Service requests include, but not limited to, fare quotation, ticketing, flight disruption assistance, guidance on visa requirements for shipscrew travel, managing group travel requests, after-ticketing concerns, etc.
- Travel agency scope: Worldwide
- Airlines handled: select Skyteam member airlines
Kualifikasi Minimum
- Excellent written and oral English communication skills
- Has passion for the travel industry
- Quick to learn complex airline technicalities
- Above-average comprehension
- Service-oriented and customer friendly
- Responsible and reliable team player
- Punctual and willing to extend work hours and on a shifting schedule
- Applicants must be willing to work in Makati, Metro Manila (On-site work set-up)
Fasilitas dan Tunjangan
Retirement Benefit Plans
Single Parent Leave
Gym Membership
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Lain-Lain
Other Benefits:
- Night shift differential of Php75/hour
- Meal and Transportation Allowance of Php200/day (during night/graveyard shift)
- HMO Membership
Keahlian yang diperlukan
- Conflict Resolution
- Email Support
- Customer Service
- Critical Thinking
- Typing
- Communication Skills
- Data Encoding / Data Entry
Jurusan yang Diminati
- Tourism
- Airline [Business Administration]
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Chino Roces Ave, Makati, Philippines
- Industri
- Business Process Outsourcing - Airline Services
- Lowongan
- 3 lowongan dibuka
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang IASA, Inc.
IAS was established in 1994 by KLM Royal Dutch Airlines as an airline sales and
support company to care for Marine and Offshore crew. KLM foresaw the global
growth of this sector and how its unique requirements would demand a dedicated
service center.
By 1998, IAS was able to offer a truly global service with centers in Europe, North
America and Asia. This innovative strategy allowed KLM to capture approximately
35% of the global Marine and Offshore business.
A sustained market growth created a clear need for a network of complementary
airlines able to move crew to every corner of the globe, however remote. IAS has led
this strategy, starting in 2004 with the merger of the KLM and Air France marine
programs. We continue to build new partnerships, most recently with Xiamen Air in
2019.
In 2020, together with our partner airlines and TMC partners, IAS continue to work
ceaselessly to help thousands of crew overcome the challenges of returning home.
To date we have the trust and confidence of a growing list of the world's premier
global airlines.