ATI Business Group
ATI Business Group

Customer Service (Fluent in English)  

ATI Business Group

  • Central Jakarta, Indonesia
    Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
  • Penuh waktuFULL_TIME

Deskripsi Pekerjaan

Purpose of the Role:

ATI Business looking for a Customer Service-Billback staff to assist one of our client’s operations, as you will track billback invoices and follow up with the suppliers, assisting the customers in using the client’s tools and handling customer’s billback inquiries.

Job Description:

  • Conduct tracking, follow-up, and collection of billback invoices.
  • Proactively contact suppliers as needed to ensure payment of outstanding billback invoices.
  • Maintain precise records.
  • Assisting the customers with answering inquiries or using the client’s tools
  • Carefully follow instructions and pre-established guidelines to perform assigned tasks.
  • Ensure that all work is processed according to the team’s minimum standard.
  • Report any issues or system limitations to the direct supervisor.

Kualifikasi Minimum

  • Excellent communication skills in English
  • Excellent analytical and numerical skills
  • Have 2+ years of working experience in Customer Service with English communication skill
  • Have a hospitality or travel industry background
  • Willing to work in shifting mode including public holidays (24/7 Roster)
  • Willing to work at Central Jakarta and BSD City

Keahlian yang diperlukan

  • Email Support
  • Chat Support
  • Customer Service
  • Time Management
  • Communication Skills

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Alamat Kantor
Jl. Batu Tulis Raya No.14, RT.3, RT.3/RW.2
Outsourcing / Offshoring
1 lowongan dibuka

Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.

Tentang ATI Business Group

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology. We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to

Kandidat juga melamar untuk

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: