JoyRide is a leading homegrown superapp in the Philippines offering on-demand services in ride-hailing, delivery, and e-commerce. Operating 24/7, JoyRide covers cities across Metro Manila, Bulacan, Cavite, Laguna, Metro Cebu and more!

Launched in 2019, JoyRide started as a motorcycle taxi service as an answer to the call of commuters for a safe and reliable transport alternative. Since then, JoyRide has served millions of bookings across the country and has successfully evolved into a superapp.

JoyRide's mission has always been to empower its growing network of customers, driver-partners, and merchant partners by providing convenient and accessible solutions through a scalable multi-service technology platform. Today, JoyRide continues to grow its list of product offerings and is committed to providing quality value-for-money services to everyone and anyone who needs them.

JoyRide PH

Responsibilities:

• Creates high performance, reusable, and reliable code

• Designs, builds, and maintains APIs, user-facing experiences, services, and systems

• Ensures best possible performance, quality, and responsiveness of the applications and platforms

• Delivers new product functionality in the shape of private services and public APIs

• Collaborates with stakeholders to understand requirements and identify backend deliverables

• Ensures high availability and reliability of existing platforms

• Debugs production issues across services at multiple levels of the stack and explains both short and long-term solutions with trade-offs

• Identifies and corrects bottlenecks, and fixes bugs

• Works with other engineers in your team to improve performance, enhance code quality, and establish best practices

• Facilitates collaboration with other engineers and product designers to address and solve problems

• Communicates and translates technical issues to non-technical team members

• Evaluates new technologies relevant to the advancement of products

Software Engineer | Backend

Founded and based in Manila on 2011 with just a handful of people, we grew to be the reliable Software Development company that we are now, with several partners across diverse industries in the Philippines. Constantly evolving along with the ever-changing world of software development and design, we aim to become the valuable business partner of choice.

Blackfort Consulting Inc.

<ul>
	<li>Perform analysis on software applications functionalities</li>
	<li>Can do bug fixing, feature request and enhancements.</li>
	<li>Deployment using CI/CD approach and maintenance of applications.</li>
</ul>

Application Support Engineer

Magic is a 24/7 personal assistant on demand in your pocket - text Magic any request, any time, from anywhere in the world and we’ll get to work. From managing calendars of busy entrepreneurs, exclusive restaurant reservations for celebrities, to booking last minute private jets for executives, our groundbreaking service can do it all. Come join our radically innovative venture-backed startup founded in 2015 and be a part of our amazing team of go-getters in our offices in San Francisco and Manila. 

Kalibrr has given Magic Inc. the following awards: Top Performing Recruiter Award (2018), Leading Employer of the Year Award (2019), Most Admired Employer of the Year Award (2019) and Top Performing Recruiter Award (2019). 


Magic, Inc.

We're looking for an Executive Assistant to perform a variety of administrative tasks and support senior-level managers.

Job Type

Full-Time

Schedule

Can work U.S. Business hours

Roles and Responsibilities:

<ul>
	<li>Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization</li>
	<li>Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately</li>
	<li>Provide sophisticated calendar management</li>
	<li>Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO</li>
	<li>Manage information systems operations including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning</li>
	<li>Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials</li>
</ul>

Executive Virtual Assistant

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Handling customer technical support cases through phone and route them to technical support agents for complex issues</li>
	<li>Coordinate, diagnose and troubleshoot incoming end user requests</li>
	<li>Provide patient and efficient assistance pertaining to software, hardware, networking, and printing</li>
	<li>Responds promptly to customers to ensure superior customer service</li>
</ul>

Customer Support | Technical Account | McKinley Hill, Taguig

Tasks:

<ul>
	<li>Conduct outbound calls to cold leads, as well as follow-up calls to warm leads, to generate interest in our services.</li>
	<li>Set appointments with qualified leads by effectively showcasing the benefits of our SEO solutions.</li>
	<li>Ensure a high attendance rate for scheduled appointments by providing clear confirmation details and sending timely reminders.</li>
	<li>Maintain a high level of productivity by making a minimum of 12 to 15 calls per hour.</li>
	<li>Aim to set a target of 3 to 4 appointments per day to contribute to the overall sales pipeline.</li>
	<li>Collaborate with the sales team to provide detailed and accurate information on scheduled appointments.</li>
	<li>Continuously improve your knowledge of SEO trends and strategies to effectively address client inquiries and objections.</li>
	<li>Provide feedback on lead quality and suggest improvements to the appointment setting process.</li>
</ul>

 

If you are a results-oriented professional with a proven track record in appointment setting and SEO, and meet our requirements, we invite you to apply for this exciting opportunity. Join our team and play a crucial role in driving our business growth!

 

We look forward to reviewing your application and potentially welcoming you to our team!

Appointment Setter with SEO experience

<ul>
	<li>Review requirements, specifications and technical design documents to provide timely and meaningful feedback</li>
	<li>Create detailed, comprehensive and well-structured test plans and test cases</li>
	<li>Develop and apply testing processes for new and existing products to meet client needs</li>
	<li>Liaise with internal teams (e.g. developers and product managers) to identify system requirements</li>
	<li>Design, develop and execute automation scripts</li>
	<li>Stay up-to-date with new testing tools and test strategies</li>
</ul>

QA Analyst

Tyler’s broad solution and product offerings empowers to deliver better and faster assistance to the public — greater transparency and accessibility, sustainable office practices, secure data that's easy to manage and maintain, and faster results.

Tyler Technologies, Inc.

The Central Operations Analyst is responsible for driving operational efficiency and effectiveness across the Courts and Justice division. The Central Operations Analyst collaborates with other division staff while representing C&amp;J interests in Tyler-wide initiatives and projects. Central Operations Analyst projects impact multiple departments as well as other Tyler divisions.

This position has a significant impact on employee satisfaction and is primarily responsible for minimizing Operations spend, ensuring all C&amp;J departments are operational and working within Industry Best Practices.

Responsibilities: 

Serve as the Subject Matter Expert and primary support contact for the CRM software system used by the division, performing the following duties:

Serve as first point of contact for CRM questions and outages, validating issues experienced by staff, resolving issues, and escalating issues when necessary.

Configure and modify the CRM software system to meet new business requirements, primarily updating product details and templates.

Provide guidance to managers and staff in the Support Department on best usage of CRM.

Train new staff members how to use CRM.

Act as the divisional representative on the enterprise-wide CRM Business Analyst Committee, where you will:

Discuss current CRM issues, solutions to issues, and propose CRM changes requested by divisional leadership. Must be able to communicate needs and advocate for divisional priorities.

Validate changes made to the corporate CRM system: Coordinate testing within the division, conduct testing, resolve issues encountered, document test cases and results, communicate results.

Act as Project Manager of CRM projects.

Operations Analyst

The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures. 

 
Responsibilities

<ul>
	<li>Participate in analyzing, designing, writing and testing code, documenting and implementing functionally appropriate, technically sound, and well-integrated application systems. This is completed in accordance with customer requirements and organizational methodologies and standards for new application development as well as existing system enhancements.</li>
	<li>Participate in new application development and existing system enhancements by coding system features according to system designs.</li>
	<li>Maintain existing application programs by fixing bugs or clearing up operational deficiencies in both previously released software and software slated for future release.</li>
	<li>Assure program, module and system integrity through thorough testing and adherence to company standards and procedures.</li>
	<li>Work through all phases of the software development life cycle, including research, design, analysis, requirements, implementation, test automation, and maintenance.</li>
	<li>Utilize new technologies and tools to modify products and provide integration with applications developed internally and externally.</li>
	<li>Prepare and modify program and system documentation.</li>
	<li>Provide guidance to less experienced team members to ensure knowledge transfer and training are successfully meeting department goals.</li>
	<li>Achieve departmental goals and timelines.</li>
	<li>Perform other duties as assigned.</li>
</ul>

 Complexity: 

<ul>
	<li>Demonstrate the ability to take increasingly difficult assignments and successfully implement them with little or no help from more senior resources.</li>
	<li>Demonstrate a high degree of skill, and efficiency and be a leader to the less experienced development staff.</li>
	<li>Develop programs that are moderate to complex in nature, adhering to established departmental standards.</li>
	<li>Learn and implement new technologies and architectures within a reasonably quick timeframe while producing and testing high-quality software.</li>
	<li>Demonstrate strong knowledge of software development practices, concepts, and technologies obtained through formal training and work experience.</li>
	<li>Demonstrate strong knowledge of required programming languages.</li>
	<li>Demonstrate strong knowledge of the technical/business environment.</li>
	<li>Effectively partner, communicate and negotiate with business analyst, development and support groups in order to gather and communicate business requirements.</li>
	<li>Work on individual programs that are part of a much larger application.</li>
	<li>Adapt to changing products and technologies.</li>
	<li>Fix bugs in existing, often unfamiliar programs, under considerable time constraints.</li>
	<li>Manage and prioritize often conflicting tasks and interruptions so as to minimize their impact on the current deadlines and workload.</li>
</ul>

Software Engineer | Java | Municipal & Schools

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we thrive together to drive change for a better world. 

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture 




AboitizPower

<ul>
	<li>The position is responsible for establishing well-built solutions and data architectures that helps teams develop the product on time, on budget, and ensures that it solves the problem it was designed to solve.</li>
	<li>Responsible as well in creating conceptual and physical strategies for data acquisition, integration, storing, modeling, and analysis.</li>
	<li>Analyzes and evaluates the technology platform, framework, or tech-stack and see how it can be used to solve a given business problem.</li>
	<li>Recommends and endorses solutions for more effective systems that best meets the requirements of the business.</li>
	<li>Analyzes enterprise systems specifics and see how things will scale for the future and how they will be maintained.</li>
	<li>Analyzes and documents business requirements</li>
	<li>Involves in solution/technology evaluation by providing recommendations such as should we build or buy a solution, what technology platform should we use, how will the system scale to meet expected user demand, how should the solution components be deployed, and how will the solution integrate with other systems.</li>
	<li>Ensures that solutions developed complies with the approved architecture.</li>
	<li>Supports project management activities to ensure that resources, risk recognition, and planning stay aligned with solution goals.</li>
	<li>Develops architectural strategies and principles for data modeling, design, and implementation to meet stated business requirements for data management, operational data stores and Extract-Transform-Load environments.</li>
	<li>Collaborates with internal and external stakeholders, including enterprise architects, solutions architects, system designers, solutions engineers, data engineers &amp; scientists, and business process analysts to determine data requirements and capabilities in projects and recommend development and implementation strategies.</li>
	<li>Coordinates with the Data Science Teams to identify current and future needs and requirements.</li>
	<li>Reviews existing data architectures to evaluate overall effectiveness and compliance with original objectives, develop comprehensive strategies for improving or replacing underperforming areas and present these plans to the management.</li>
	<li>Creates and tests prototypes of data models for a variety of business data, applications, database structures and metadata tables to meet operational goals for performance and efficiency.</li>
	<li>Supports data engineers &amp; database administrators, network designers and other IT personnel to create effective and secure methods for data storage, backup, and recovery.</li>
</ul>

Solutions Architect

The position is responsible for the following:

<ul>
	<li>Directly supporting market strategy for customer solutions strategy, functions, and initiatives</li>
	<li>Developing a customer solutions framework</li>
	<li>Working directly with the sales team for different customer segments to map out customer solutions insights and opportunities</li>
	<li>Identifying technologies and solutions that may apply to our target customer/prospect base. In certain cases, visiting existing facilities utilizing such technology to determine applicability and/or feasibility</li>
	<li>Continuously engaging with prospects and customers at their facilities to investigate and identify customer issues and pain points</li>
	<li>Selling and offering of energy solutions and services</li>
</ul>

Energy Solutions and Services Engineer

Why does this role exist

We are seeking a Magic Sales Professional Account Lead who will pioneer a full-time, entry-level management role responsible for managing a team of high-performing virtual assistant sales representatives. The Sales Account Lead will act as a point of contact for the client, addressing all quality and performance-related concerns of the virtual assistant sales representatives to ensure a positive client experience. This will play a pivotal role in establishing this new position and ensuring its success.

The Impact you will make:

Team Management

<ul>
	<li>Build strong relationships with sales representatives through regular 1:1s, coaching sessions, and check-ins.</li>
	<li>Monitor daily sales representatives' performance/stats in coordination with several dedicated departments and strategize to hit goals.</li>
	<li>Provide guidance and support to sales representatives as they work on their tasks.</li>
	<li>Complete end-of-day reports on sales representative attendance, performance, and deal pairing status with KPIs and metrics expected by the client.</li>
	<li>Take action to decrease sales representative idle time and attendance issues.</li>
	<li>Review output to ensure it meets client standards.</li>
	<li>Attend weekly meetings and report to their direct manager regarding the team’s status and concerns/bottlenecks.</li>
	<li>Assist in troubleshooting technical issues, payment problems, software concerns (e.g., CRMs, Dialers), etc.</li>
</ul>

Account Management

<ul>
	<li>Facilitate and oversee client-sales representative onboarding.</li>
	<li>Recognize and facilitate additional client needs, such as additional hiring needs.</li>
	<li>Communicate with clients regarding sales representatives' performance and quality concerns.</li>
	<li>Offer sales representative replacement if needed.</li>
	<li>Assist in resolving escalations with clients and sales representatives.</li>
</ul>

Quality Assurance

<ul>
	<li>Check quality and formulate the next actions to improve AOOs or quality issues.</li>
	<li>Update quality sheets, end-of-shift reviews, matching lists, and other important documents to record the sales representative’s progress.</li>
</ul>

Interdepartmental Duties

<ul>
	<li>Close coordination with CRM, ARM, and other departments for sales representatives or client-related concerns, such as replacements, hour adjustments, etc.</li>
	<li>Send feedback to the Matching Team for sales representatives rematching.</li>
</ul>

Quality Assurance

People Management

Marketing Communications

Problem Solving

Communication Skills

Coaching

Account Management

Sales Account Coordinator | PH, Remote

Why does this role exist

We are looking for a Magic Professional Account Lead who will be in a full-time, entry-level management leadership role and will be responsible for handling the company’s top clients and managing a team of virtual assistants (VAs).

The impact you’ll make:

 

Account Management - Work with the clients to drive further growth into their business/es and serve as the main point of contact for all VA and quality-related concerns.

<ul>
	<li>Understanding business needs</li>
	<li>Establishing cadence for check-in meetings, feedback loop, and performance updates</li>
	<li>Working with clients to determine their success criteria for the account</li>
	<li>Assistance in building and updating SOPs and guidelines for the assistants</li>
	<li>Facilitating account adjustments, expansions, and assistant replacements</li>
</ul>

Quality Control - Monitor and manage the quality of the VAs' output and strategies for handling tasks, as well as the general quality of communication.

<ul>
	<li>Maintain and track KPIs and metrics</li>
	<li>Reviewing the quality of output and course correcting assistants</li>
	<li>Creating coaching plan/s or a performance improvement plan (PIP) for underperforming assistants</li>
	<li>Providing necessary support to assistants which include but are not limited to quality, client concerns, feedback, and pay-related issues.</li>
	<li>Supplementing training/coaching sessions for growth and development.</li>
</ul>

Performance Management and Coaching

Customer Service

Incident Management

Leadership skills

Performance Management

Customer Research

Account Lead | PH, Remote

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility:

 

<ul>
	<li>Implement fixes, enhancements, and modifications within the Microsoft Dynamics CRM (2016/Dynamics 365)</li>
	<li>Manage and resolve support cases for CRM.</li>
	<li>Establish and maintain a positive relationship with customers written communication.</li>
	<li>Remote problem solving.</li>
	<li>Bug Fixing.</li>
	<li>Assume full ownership and responsibility of all allocated support tickets ensuring they are dealt with promptly and professionally and satisfactorily concluded.</li>
	<li>Ensure strict adherence to SLA when dealing with customer tickets.</li>
	<li>Work closely with the relevant stakeholders to ensure that the highest quality of technical support and consultancy is delivered to the customer at all times.</li>
	<li>Work with other technical staff to ensure connectivity and compatibility between systems.</li>
	<li>Work with vendors/partners to resolve complex problems.</li>
	<li>Document relevant technical information on the internal Customer Service Hub including system problems, problem resolution and knowledge base content.</li>
</ul>

D365 System Support Engineer

Why does this role exist

Get ready to take charge and make magic happen as you step into the role of Magic EA Team Lead, managing a team of virtual assistants (VAs). Your primary responsibility will be to provide guidance and support to ensure their work reaches new levels of excellence. If you're up for the challenge and ready to unleash your leadership skills, this role is the perfect fit for you!

The impact you’ll make:

Account Management - Fuel explosive growth for clients' businesses and be their ultimate go-to person for all things VA and quality-related.

<ul>
	<li>Set the rhythm for check-in meetings, feedback loops, and performance updates like a boss.</li>
	<li>Collaborate with clients to define the secret recipe for their account's success.</li>
	<li>Help build and update killer SOPs and guidelines for our rockstar assistants.</li>
	<li>Smoothly handle account adjustments, expansions, and finding the perfect assistant replacements.</li>
</ul>

Quality Assurance and Communication Ninja - Keep a ninja-like watch on the VAs' output quality and task strategies, ensuring they're slaying it with precision.

<ul>
	<li>Be the KPI master, keeping a tight grip on metrics and performance to drive success.</li>
	<li>Channel your inner quality guru, reviewing output and guiding assistants to level up their game.</li>
	<li>Create killer coaching plans to elevate underperforming assistants and unleash their full potential.</li>
</ul>

Your journey with Magic consists of three key milestones:

<ol>
	<li>Complete a 20-hour product training in Week 1 and earn $4 per hour with weekly pay.</li>
	<li>Successfully finish a 40-hour Leadership training in Week 2 and continue earning $4 per hour with weekly pay.</li>
	<li>Transition into full-time probationary employment, receiving a basic pay of Php31k, along with Php3,800 de minimis allowances and additional benefits*.</li>
</ol>

VA Team Lead | PH, Remote

ARTHA 

A Sanskrit word that means purpose
knowledge, significance, and wealth.

Wealth not just in material assets
but more importantly in the lasting
intangibles such as comfort, health,
and happiness

OUR MISSION

We build boutique, sustainable,
and exceptional developments
that will provide a wealth of life
at home, at work, in the community
and in our country.

OUR VISION

We will be the preferred property
company for sustainable developments,
ensuring that the future will be better
for our customers because of how
we do things today

OUR VALUES

We act as owners
We enjoy doing things differently
We care for each other
We only go for the best
We always work with integrity
We will have fun while getting things done
We work together to get better
We always strive to delight our customers

ARTHALAND CORPORATION

Job Summary: The Sales Development Generalist will run the daily functions of the Sales Development Team including on-boarding of salesperson, training, performance evaluation, contract monitoring, enforcing company policies and practices, and other duties assigned by the management. 

Duties/Responsibilities: 

1. Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include onboarding training, professional licensure, and aptitude exams and certifications. 

2. Collecting data on payroll outputs, management and employee surveys, employment records, and exit interviews. 

3. Implementing relevant HR metrics in order to determine the efficiency and impact of the workforce. 

4. Analyzing data and statistics for trends with regard to recruitment practices, motivation, turnover, and compliance with employment laws. 

5. Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with Sales Directors to understand skills and competencies required for openings. 

6. Conducts or acquires background checks and employee eligibility verifications. 

7. Implements new hire orientation and employee recognition programs. 

8. Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. 

9. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. 

10. Handles and facilitates Sales Training for newly on-boarded sellers. 

11. Performs other duties as assigned

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