JoyRide is a leading homegrown superapp in the Philippines offering on-demand services in ride-hailing, delivery, and e-commerce. Operating 24/7, JoyRide covers cities across Metro Manila, Bulacan, Cavite, Laguna, Metro Cebu and more!

Launched in 2019, JoyRide started as a motorcycle taxi service as an answer to the call of commuters for a safe and reliable transport alternative. Since then, JoyRide has served millions of bookings across the country and has successfully evolved into a superapp.

JoyRide's mission has always been to empower its growing network of customers, driver-partners, and merchant partners by providing convenient and accessible solutions through a scalable multi-service technology platform. Today, JoyRide continues to grow its list of product offerings and is committed to providing quality value-for-money services to everyone and anyone who needs them.

JoyRide PH

Responsibilities:

• Creates high performance, reusable, and reliable code

• Designs, builds, and maintains APIs, user-facing experiences, services, and systems

• Ensures best possible performance, quality, and responsiveness of the applications and platforms

• Delivers new product functionality in the shape of private services and public APIs

• Collaborates with stakeholders to understand requirements and identify backend deliverables

• Ensures high availability and reliability of existing platforms

• Debugs production issues across services at multiple levels of the stack and explains both short and long-term solutions with trade-offs

• Identifies and corrects bottlenecks, and fixes bugs

• Works with other engineers in your team to improve performance, enhance code quality, and establish best practices

• Facilitates collaboration with other engineers and product designers to address and solve problems

• Communicates and translates technical issues to non-technical team members

• Evaluates new technologies relevant to the advancement of products

Software Engineer | Backend

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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3,000 
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(e.g,, Globe
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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Assists patients with questions regarding their health insurance coverage.</li>
	<li>Helps patients manage complex medical conditions by organizing the high-quality daily care services required.</li>
	<li>Coordinate with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

USRN Advisers | Fort BGC | Healthcare

Magic is a 24/7 personal assistant on demand in your pocket - text Magic any request, any time, from anywhere in the world and we’ll get to work. From managing calendars of busy entrepreneurs, exclusive restaurant reservations for celebrities, to booking last minute private jets for executives, our groundbreaking service can do it all. Come join our radically innovative venture-backed startup founded in 2015 and be a part of our amazing team of go-getters in our offices in San Francisco and Manila. 

Kalibrr has given Magic Inc. the following awards: Top Performing Recruiter Award (2018), Leading Employer of the Year Award (2019), Most Admired Employer of the Year Award (2019) and Top Performing Recruiter Award (2019). 


Magic, Inc.

We're looking for an Executive Assistant to perform a variety of administrative tasks and support senior-level managers.

Job Type

Full-Time

Schedule

Can work U.S. Business hours

Roles and Responsibilities:

<ul>
	<li>Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization</li>
	<li>Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately</li>
	<li>Provide sophisticated calendar management</li>
	<li>Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO</li>
	<li>Manage information systems operations including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning</li>
	<li>Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials</li>
</ul>

Executive Virtual Assistant

Tasks:

<ul>
	<li>Conduct outbound calls to cold leads, as well as follow-up calls to warm leads, to generate interest in our services.</li>
	<li>Set appointments with qualified leads by effectively showcasing the benefits of our SEO solutions.</li>
	<li>Ensure a high attendance rate for scheduled appointments by providing clear confirmation details and sending timely reminders.</li>
	<li>Maintain a high level of productivity by making a minimum of 12 to 15 calls per hour.</li>
	<li>Aim to set a target of 3 to 4 appointments per day to contribute to the overall sales pipeline.</li>
	<li>Collaborate with the sales team to provide detailed and accurate information on scheduled appointments.</li>
	<li>Continuously improve your knowledge of SEO trends and strategies to effectively address client inquiries and objections.</li>
	<li>Provide feedback on lead quality and suggest improvements to the appointment setting process.</li>
</ul>

 

If you are a results-oriented professional with a proven track record in appointment setting and SEO, and meet our requirements, we invite you to apply for this exciting opportunity. Join our team and play a crucial role in driving our business growth!

 

We look forward to reviewing your application and potentially welcoming you to our team!

Appointment Setter with SEO experience

Founded and based in Manila on 2011 with just a handful of people, we grew to be the reliable Software Development company that we are now, with several partners across diverse industries in the Philippines. Constantly evolving along with the ever-changing world of software development and design, we aim to become the valuable business partner of choice.

Blackfort Consulting Inc.

<ul>
	<li>Perform analysis on software applications functionalities</li>
	<li>Can do bug fixing, feature request and enhancements.</li>
	<li>Deployment using CI/CD approach and maintenance of applications.</li>
</ul>

Application Support Engineer

Why this role exists

We are seeking a Sales Development Representative to join our team, reporting directly to the Sales Development Manager. In this role, you will be responsible for generating opportunities for Magic and discovery calls for our BDM/Sales team. You will utilize various channels, including Aloware, LinkedIn, and other lead generation tools, along with our CRM system, HubSpot.

 
The impact you’ll make:

<ul>
	<li>Book outbound meetings through a combination of cold calls, emails, social outreach, networking, and independent research.</li>
	<li>Engage with prospects (C-suite/Directors) and articulate Magic’s services and products in an effective manner.</li>
	<li>Conduct pre-discovery with prospects to evaluate pain points, digging to uncover fit for Magic.</li>
	<li>Deliver relevant marketing content to prospects.</li>
	<li>Establish trusting relationships with key stakeholders.</li>
	<li>Work in conjunction with BDMs (Sales Reps) to convert opportunities created into sales-qualified Opportunities.</li>
	<li>Ensure a proactive approach to learning, growing in your craft every single day.</li>
	<li>Maintain a positive mindset irrespective of challenging situations, and always work with the larger group as a team player.</li>
	<li>Continue to create opportunities for new businesses to help grow Magic.</li>
</ul>

Sales Development Representative | PH, Remote

Why does this role exist

Join the Magic team as a Customer Success Manager for our Dedicated Product and embark on an exciting journey of driving client success and unleashing your full potential. You'll manage relationships with multiple assistants, delivering tailored solutions that make a lasting impact on our esteemed US-based B2B clients. This is your chance to shine, grow, and thrive in a dynamic and rewarding environment.

The Impact you will make:

<ul>
	<li class="text-justify">High-Performance Sales Development and Lead Generation: Lead Generation Execution. Conducts research to identify potential prospects (contact list building for cold and warm contacts. Does Email Marketing/Outreach, LinkedIn Outreach (Manual and Automated) (50% of the time)</li>
	<li class="text-justify">MQL Endorsements: Generate qualified leads satisfying the BANTF lead qualification model. (Budget, Authority, Need, Timeline, and Fit with Magic’s business model and moving on the sales funnel), and the prospect should attend the meeting. The default is 2MQLs per week. (50% of the time)</li>
	<li class="text-justify">Other duties as needed.</li>
</ul>

Sales and Marketing Knowledge

Closing Sales

Sales Development Representative | For Pooling | Fulltime

<ul>
	<li>Review requirements, specifications and technical design documents to provide timely and meaningful feedback</li>
	<li>Create detailed, comprehensive and well-structured test plans and test cases</li>
	<li>Develop and apply testing processes for new and existing products to meet client needs</li>
	<li>Liaise with internal teams (e.g. developers and product managers) to identify system requirements</li>
	<li>Design, develop and execute automation scripts</li>
	<li>Stay up-to-date with new testing tools and test strategies</li>
</ul>

QA Analyst

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we thrive together to drive change for a better world. 

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture 




AboitizPower

<ul>
	<li>The position is responsible for promoting and generating sales through portfolio of accounts within the assigned segment and creation of long-term relationships with customers with the objective of achieving established sales targets and increasing market share for the portfolio of supply of Retail Sales.</li>
	<li>Qualifies sales leads to ensure they meet the target customer profile.</li>
	<li>Identifies and assesses customer needs and presents a solution.</li>
	<li>Closes the sale to meet revenue targets.</li>
	<li>Monitors compliance with terms and conditions to maximize financial and operational performance and minimize risk.</li>
	<li>Handles all customer inquiries and concerns (billing, commercial, others) following standard documentation requirements (CIF/CAF/RTB/RRTT etc).</li>
	<li>Leading customer engagements/ meetings both Face-to Face and virtual.</li>
	<li>Gathers, stores and shares market and competitive intelligence to the Retail Commercial Operations and to the Market Strategy Teams.</li>
</ul>

Account Officer Retail Sales Consumer Segment

Why does this role exist

We are seeking a Magic Sales Professional Account Lead who will pioneer a full-time, entry-level management role responsible for managing a team of high-performing virtual assistant sales representatives. The Sales Account Lead will act as a point of contact for the client, addressing all quality and performance-related concerns of the virtual assistant sales representatives to ensure a positive client experience. This will play a pivotal role in establishing this new position and ensuring its success.

The Impact you will make:

Team Management

<ul>
	<li>Build strong relationships with sales representatives through regular 1:1s, coaching sessions, and check-ins.</li>
	<li>Monitor daily sales representatives' performance/stats in coordination with several dedicated departments and strategize to hit goals.</li>
	<li>Provide guidance and support to sales representatives as they work on their tasks.</li>
	<li>Complete end-of-day reports on sales representative attendance, performance, and deal pairing status with KPIs and metrics expected by the client.</li>
	<li>Take action to decrease sales representative idle time and attendance issues.</li>
	<li>Review output to ensure it meets client standards.</li>
	<li>Attend weekly meetings and report to their direct manager regarding the team’s status and concerns/bottlenecks.</li>
	<li>Assist in troubleshooting technical issues, payment problems, software concerns (e.g., CRMs, Dialers), etc.</li>
</ul>

Account Management

<ul>
	<li>Facilitate and oversee client-sales representative onboarding.</li>
	<li>Recognize and facilitate additional client needs, such as additional hiring needs.</li>
	<li>Communicate with clients regarding sales representatives' performance and quality concerns.</li>
	<li>Offer sales representative replacement if needed.</li>
	<li>Assist in resolving escalations with clients and sales representatives.</li>
</ul>

Quality Assurance

<ul>
	<li>Check quality and formulate the next actions to improve AOOs or quality issues.</li>
	<li>Update quality sheets, end-of-shift reviews, matching lists, and other important documents to record the sales representative’s progress.</li>
</ul>

Interdepartmental Duties

<ul>
	<li>Close coordination with CRM, ARM, and other departments for sales representatives or client-related concerns, such as replacements, hour adjustments, etc.</li>
	<li>Send feedback to the Matching Team for sales representatives rematching.</li>
</ul>

Quality Assurance

People Management

Marketing Communications

Problem Solving

Communication Skills

Coaching

Account Management

Sales Account Coordinator | PH, Remote

The position holder is responsible for the management of activities relating to regulatory and compliance requirements of all ARI PDE Renewable projects. The position holder studies regulations and communicates with internal and external stakeholders to ensure compliance and suggests possible mitigation plans. 

 

<ul>
	<li>Ensures the timely preparation, filing, processing and acquisition of permits and approvals during the Pre Development, Development and Execution Stage of ARI Renewable Projects. 
	<ul>
		<li>Requirements may come from, but not limited to, the following agencies: DOE, ERC, BOI, PSALM, Transco, NPC, PEMC/IEMOP/WESM, RE Market, NGCP, and other energy industry related stakeholders and interested persons. </li>
		<li>Such requirements may also be required from relevant regulations such as the EPIRA, RE Law, and other related power industry regulations.</li>
	</ul>
	</li>
	<li>Ensures timely, complete and correct documentation of compliance requirements falling within SRC Regulatory team’s scope of work as may be necessary for ARI PDE activities and for proper handover to Operating BU.</li>
	<li>Timely reports progress of permitting processes to the top management and other concerned ARI personnel. 
	<ul>
		<li>This includes, but is not limited to, the timely identification, management and reporting of potential or actual concerns and issues. </li>
		<li>In relation to this, the position holder is also expected to provide effective, efficient and practical recommendations for identified concerns and issues for proper action by the relevant persons.</li>
	</ul>
	</li>
	<li>Establishes strong working relationships with SRC Regulatory team’s stakeholders (as identified above).</li>
	<li>Knowledge of applicable regulations and permitting requirements relevant to SRC Regulatory team’s scope of work. This includes: 
	<ul>
		<li>Staying current with and monitoring developments (new or amendments) in the said regulations and permitting requirements; </li>
		<li>Being able to identify and raise issues and provide proper recommendation to protect ARI’s interests. </li>
		<li>Provides updates regarding relevant developments in regulations and permitting requirements. </li>
	</ul>
	</li>
	<li>Conducts research and develops reference materials as may be necessary or relevant to SRC Regulatory team’s scope of work. </li>
	<li>Coordinates with other departments for the necessary information or assistance required for the preparation and processing of permits clearances.</li>
	<li>Coordinates and implements projects and initiatives and prepares contract agreements/concessions.</li>
	<li>Capable of properly managing a team to perform various functions under SRC Regulatory team’s scope of work.</li>
</ul>

Regulatory and Compliance Manager

<ul>
	<li>The position is responsible for establishing well-built solutions and data architectures that helps teams develop the product on time, on budget, and ensures that it solves the problem it was designed to solve.</li>
	<li>Responsible as well in creating conceptual and physical strategies for data acquisition, integration, storing, modeling, and analysis.</li>
	<li>Analyzes and evaluates the technology platform, framework, or tech-stack and see how it can be used to solve a given business problem.</li>
	<li>Recommends and endorses solutions for more effective systems that best meets the requirements of the business.</li>
	<li>Analyzes enterprise systems specifics and see how things will scale for the future and how they will be maintained.</li>
	<li>Analyzes and documents business requirements</li>
	<li>Involves in solution/technology evaluation by providing recommendations such as should we build or buy a solution, what technology platform should we use, how will the system scale to meet expected user demand, how should the solution components be deployed, and how will the solution integrate with other systems.</li>
	<li>Ensures that solutions developed complies with the approved architecture.</li>
	<li>Supports project management activities to ensure that resources, risk recognition, and planning stay aligned with solution goals.</li>
	<li>Develops architectural strategies and principles for data modeling, design, and implementation to meet stated business requirements for data management, operational data stores and Extract-Transform-Load environments.</li>
	<li>Collaborates with internal and external stakeholders, including enterprise architects, solutions architects, system designers, solutions engineers, data engineers &amp; scientists, and business process analysts to determine data requirements and capabilities in projects and recommend development and implementation strategies.</li>
	<li>Coordinates with the Data Science Teams to identify current and future needs and requirements.</li>
	<li>Reviews existing data architectures to evaluate overall effectiveness and compliance with original objectives, develop comprehensive strategies for improving or replacing underperforming areas and present these plans to the management.</li>
	<li>Creates and tests prototypes of data models for a variety of business data, applications, database structures and metadata tables to meet operational goals for performance and efficiency.</li>
	<li>Supports data engineers &amp; database administrators, network designers and other IT personnel to create effective and secure methods for data storage, backup, and recovery.</li>
</ul>

Solutions Architect

Why does this role exist

We are looking for a Magic Professional Account Lead who will be in a full-time, entry-level management leadership role and will be responsible for handling the company’s top clients and managing a team of virtual assistants (VAs).

The impact you’ll make:

 

Account Management - Work with the clients to drive further growth into their business/es and serve as the main point of contact for all VA and quality-related concerns.

<ul>
	<li>Understanding business needs</li>
	<li>Establishing cadence for check-in meetings, feedback loop, and performance updates</li>
	<li>Working with clients to determine their success criteria for the account</li>
	<li>Assistance in building and updating SOPs and guidelines for the assistants</li>
	<li>Facilitating account adjustments, expansions, and assistant replacements</li>
</ul>

Quality Control - Monitor and manage the quality of the VAs' output and strategies for handling tasks, as well as the general quality of communication.

<ul>
	<li>Maintain and track KPIs and metrics</li>
	<li>Reviewing the quality of output and course correcting assistants</li>
	<li>Creating coaching plan/s or a performance improvement plan (PIP) for underperforming assistants</li>
	<li>Providing necessary support to assistants which include but are not limited to quality, client concerns, feedback, and pay-related issues.</li>
	<li>Supplementing training/coaching sessions for growth and development.</li>
</ul>

Performance Management and Coaching

Customer Service

Incident Management

Leadership skills

Performance Management

Customer Research

Account Lead | PH, Remote

Tyler’s broad solution and product offerings empowers to deliver better and faster assistance to the public — greater transparency and accessibility, sustainable office practices, secure data that's easy to manage and maintain, and faster results.

Tyler Technologies, Inc.

The Central Operations Analyst is responsible for driving operational efficiency and effectiveness across the Courts and Justice division. The Central Operations Analyst collaborates with other division staff while representing C&amp;J interests in Tyler-wide initiatives and projects. Central Operations Analyst projects impact multiple departments as well as other Tyler divisions.

This position has a significant impact on employee satisfaction and is primarily responsible for minimizing Operations spend, ensuring all C&amp;J departments are operational and working within Industry Best Practices.

Responsibilities: 

Serve as the Subject Matter Expert and primary support contact for the CRM software system used by the division, performing the following duties:

Serve as first point of contact for CRM questions and outages, validating issues experienced by staff, resolving issues, and escalating issues when necessary.

Configure and modify the CRM software system to meet new business requirements, primarily updating product details and templates.

Provide guidance to managers and staff in the Support Department on best usage of CRM.

Train new staff members how to use CRM.

Act as the divisional representative on the enterprise-wide CRM Business Analyst Committee, where you will:

Discuss current CRM issues, solutions to issues, and propose CRM changes requested by divisional leadership. Must be able to communicate needs and advocate for divisional priorities.

Validate changes made to the corporate CRM system: Coordinate testing within the division, conduct testing, resolve issues encountered, document test cases and results, communicate results.

Act as Project Manager of CRM projects.

Operations Analyst

ABOUT US

Bonsey Jaden is a digital agency with footprints in Singapore, Philippines, Thailand, Malaysia, Indonesia, Vietnam, and Australia. We are a team of young and hungry digerati totalling more than 130 globally. 

We offer services ranging from go-to-market strategy, digital branding, social media, campaign production, public relations to website development and data analysis. We believe that brands have destiny and every digital activity must help build the brand positioning, identity and vision. 

When it comes to building brands, we know it’s not about the biggest ideas or the loudest media. As digital brand architects, we see ourselves not just as advertisers but as brand builders.


Bonsey Jaden Philippines Inc

As the Finance Manager, you will be responsible to successfully fulfill your role on the following terms and conditions:

<ul>
	<li>Full responsibility for the accurate and timely production of Management Accounts on a monthly basis, ensuring adherence to company guidelines accounting policy/procedures and procurement policy / procedures </li>
	<li>Production of weekly / monthly internal management reports to allow effective running of the business</li>
	<li>Production of weekly / monthly cashflow reports to provide management visibility on company operation cashflow.</li>
	<li>Preparation of monthly payroll and generation of all required reports on payment</li>
	<li>Preparation and issuing of all client according biz system approval.</li>
	<li>Management and monitoring of daily cash flow and accounts receivable for speedy invoice payment.</li>
	<li>Management of all supplier / vendor payments in line with biz system approval</li>
	<li>Responsibility for all banking relationships including weekly / monthly bank reconciliations.</li>
	<li>Management of fixed asset register</li>
	<li>Management of all external government and tax relationships including calculation and payment of relevant taxes on staff and revenue, and interim liaison with the relevant departments</li>
	<li>Liaison with our auditors and management of the annual audit including preparation of all necessary documentation</li>
	<li>Management of all intercompany, and inter-group, relationships including timely and accurate billing and reconciliation</li>
	<li>Supporting the Singapore and Group management in any other ad-hoc tasks as required </li>
</ul>

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