ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Analyze eligibility of medical claims of patients</li>
	<li>Handle both inbound and outbound calls for matters related to health insurance claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN Nurse Analyst | Pasig

<ul>
	<li>Provide value-added financial management, analysis, and advice to client engagement teams to maximize the profitability of the business</li>
	<li>Execute account financial processes to ensure the quality and integrity of financial records</li>
	<li>Prepare and submit templates for monthly and quarterly financial and operational performance reports and forecasts</li>
	<li>Perform/assist with reconciliation and other ad hoc reports</li>
	<li>Analyze and provide explanations to variances</li>
</ul>

Financial Analyst | Mandaluyong

JoyRide is a leading homegrown superapp in the Philippines offering on-demand services in ride-hailing, delivery, and e-commerce. Operating 24/7, JoyRide covers cities across Metro Manila, Bulacan, Cavite, Laguna, Metro Cebu and more!

Launched in 2019, JoyRide started as a motorcycle taxi service as an answer to the call of commuters for a safe and reliable transport alternative. Since then, JoyRide has served millions of bookings across the country and has successfully evolved into a superapp.

JoyRide's mission has always been to empower its growing network of customers, driver-partners, and merchant partners by providing convenient and accessible solutions through a scalable multi-service technology platform. Today, JoyRide continues to grow its list of product offerings and is committed to providing quality value-for-money services to everyone and anyone who needs them.

JoyRide PH

Responsibilities:

• Creates high performance, reusable, and reliable code

• Designs, builds, and maintains APIs, user-facing experiences, services, and systems

• Ensures best possible performance, quality, and responsiveness of the applications and platforms

• Delivers new product functionality in the shape of private services and public APIs

• Collaborates with stakeholders to understand requirements and identify backend deliverables

• Ensures high availability and reliability of existing platforms

• Debugs production issues across services at multiple levels of the stack and explains both short and long-term solutions with trade-offs

• Identifies and corrects bottlenecks, and fixes bugs

• Works with other engineers in your team to improve performance, enhance code quality, and establish best practices

• Facilitates collaboration with other engineers and product designers to address and solve problems

• Communicates and translates technical issues to non-technical team members

• Evaluates new technologies relevant to the advancement of products

Software Engineer | Backend

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Key Role

Prepare reports, analysis of available data and interpret client reports both qualitatively and quantitatively. He/She will be responsible for creating reports that maybe classified under the following terms. Basic data to which is the most frequent and easier to prepare and analyze. Extensive data report to which includes massive data and longer duration of content and data analytics is heavy. Last is the analysis report where one requires reading and analyzing each content of clips and coming up with a summary or recommendation based on the data gathered. To do this, the Report Analyst will have to work directly with the Operations Manager and the Assistant Operations Manager to ensure that reports are accurate and delivered in a timely manner and with a level of quality that ensures client satisfaction with every report submitted. The Media Analyst, in cooperation with the Operations Manager, is also responsible for establishing work processes that maximize the time and efficiency of creation of reports and thus ensure pro-activity in achieving company and client objectives.

 

Key Responsibilities

<ul>
	<li>To interpret and understand gathered and available data both qualitatively and quantitatively</li>
	<li>Create reports and presentations providing clear analytics story based on assigned clients and can accomplish reports based on scheduled deadlines.</li>
	<li>To present to clients accomplished media data report and can communicate the gathered data with clear understanding of the content data.</li>
	<li>Create and manage report deliverables against detailed scope of work with clear communication of applicable insight and data.</li>
	<li>Responsible for managing media data and other research work for completion of reports and presentations.</li>
	<li>Coordinate across different functioning business units for proper interpretations and development of reports.</li>
	<li>Identify, analyze, and interpret trends or patterns in complex data sets</li>
	<li>Proactively cooperate in joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.</li>
	<li>Updating of data information in the company website.</li>
	<li>Use statistical methods to analyze data and generate useful business reports</li>
	<li>Must be up to date with current news and social media noise, trends and other current events</li>
</ul>

Media Analyst | MMI

<ul>
	<li>Responsible for reviewing pre/post service denials, medical necessity review, and completing appeals and/or coordinating peer to peer reviews as appropriate.</li>
	<li>Ensure documentation integrity.</li>
	<li>Conduct comprehensive Denial Root-cause analysis.</li>
	<li>Construct warranted appeals for all inappropriate denials through all levels of the appeal process.</li>
	<li>Perform retrospective medical record reviews to assure complete and accurate physician/staff documentation is present to support medical necessity.</li>
	<li>Research and application of regulatory policies to support clinical appeal.</li>
</ul>

USRN Clinical Appeals and Denials Nurses Permanent Work from Home

<ul>
	<li>Identifying and assessing a customer’s needs to ensure they are satisfied</li>
	<li>Recommend products or services to customers based on their needs and preferences</li>
	<li>Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues</li>
	<li>Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements</li>
</ul>

Customer Service Representatives CSR | Telco Account | Cagayan de Oro

We’re using an IT industry solution to transform the process of recruitment management in different industries. Elite Talent Recruit is committed to building a culture that advocates diversity, inclusivity, and growth.  If you are a talented, output-driven individual that shares our values, feel free to submit your application.


Elite Talent Recruit

Job Summary:

As a Digital Product &amp; E-commerce Analyst, you will play a pivotal role in driving the growth and revenue of our paid membership program. Your responsibilities will include developing and executing strategies to maximize the value of our customer base, supporting loyalty subscription initiatives, managing project timelines, and collaborating with cross-functional teams. This is a strategic role that requires critical thinking, marketing expertise, and project management skills.

Responsibilities:

<ul>
	<li>E-commerce Strategy: Develop and execute a comprehensive e-commerce roadmap aligned with the company's business objectives, considering subscription models, loyalty programs, web analytics, and feature buildouts including full P&amp;L ownership</li>
	<li>Support and Execution: Execute marketing initiatives to support the growth and retention of paid members. Collaborate with copywriters, creative teams, and developers to implement marketing campaigns and initiatives.</li>
	<li>Project Management: Own the marketing project timelines, ensuring that campaigns and initiatives are launched on schedule. Use tools like Asana to manage tasks and deadlines.</li>
	<li>Customer Retention: Implement strategies to retain and monetize existing customers. Explore opportunities to introduce new membership tiers and offerings.</li>
	<li>Vendor Management: Collaborate with external vendors and partners. Conduct regular syncs and demo calls to ensure alignment and progress on projects.</li>
	<li>Performance Monitoring: Monitor key performance metrics (CR%, AOV, website revenue, revenue per user, time on site, site speed) for each international store, analyze data, and generate reports to track the success of e-commerce initiatives in a headless architecture across multiple markets.</li>
	<li>Conversion Rate Optimization: Build and manage a prioritized testing roadmap, design and run tests on a clearly defined testing cycle, and implement winning tests. Iterate on marketing campaigns, including direct mail, segmentation, messaging, and coupon codes. Ensure quality assurance (QA) for all marketing materials.</li>
	<li>Web Analytics: Lead the integration and implementation of web analytics with GA4 to gather valuable insights and optimize the user experience and marketing strategies with an A/B testing roadmap.</li>
	<li>Vision Execution: Bring marketing strategies and concepts to life, aligning them with the company's goals and vision.</li>
</ul>

Google Analytics

Project Management

Digital Product & Ecommerce Analyst | Remote

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for creative, hardworking, and organized individuals to join our team! The Research and Writing Intern will work directly with our Creatives Associate in conceptualizing and executing content to help expand the Remedy brand.

You'll be making impactful and valuable decisions when it comes to our business' marketing strategies, product development, and launches.

Key Responsibilities: 

<ul>
	<li>Brainstorming on new, innovative, and fresh ideas for blogs and campaigns</li>
	<li>Conducting research on relevant topics (like skincare, potential products, overall wellness, etc.).</li>
	<li>Content creation (product copywriting and long-form articles on health and lifestyle content)</li>
	<li>Present research and propose strategies to the management team</li>
</ul>

Content Writer Intern

This position is on Dayshift schedule and Hybrid (Temporary Work from Home) arrangement.

<ul>
	<li>Analyze provider documentation to assure the appropriate Evaluation &amp; Management levels are assigned using the correct CPT code as applicable</li>
	<li>Assign and sequence ICD-10-CM/PCS/CPT/HCPCS codes to diagnoses and procedures for documented information</li>
	<li>Maintains confidentiality of Patient Health Information</li>
	<li>Observe company policies and procedures at all times</li>
</ul>

Salary Package

<ul>
	<li>Php 25,000 to P50,000 (depending on years of experience)</li>
	<li>HMO benefit after 3 months and additional 3 dependents upon regularization</li>
</ul>

Medical Coders | Dayshift Hybrid | Ortigas

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</li>
	<li>Conducts software design sessions with Solutions Architect and Development to define functionalities of a software for Infomax developed product and services.</li>
	<li>Define project requirements by identifying project milestones, phases and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects.</li>
	<li>Function as a liaison between business users and the technical team.</li>
	<li>Conducts regular checkpoints/meetings with the business users to ensure that issues are appropriately addressed.</li>
	<li>Conducts functional testing of software releases and ensures that it's aligned with the business requirements</li>
	<li>Monitors software problems of Infomax developed products and services from problem reporting to resolution.</li>
	<li>Supports project delivery by working with the Project Team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during User Acceptance Test are properly addressed and resolved on a timely manner.</li>
	<li>Manages development of Infomax developed products and services, features and enhancements, as aligned with each product’s roadmap.</li>
	<li>Conducts Risk Assessment with Project team for identifying risks ang mitigating plans for each assigned project.</li>
	<li>Consolidates &amp; Validates Build Packages and Patches, as endorsed by QA, for proper commercial versioning and documentation, and handover to implementation team.</li>
	<li>Formulates pricing strategies in delivering product to the marketplace.</li>
	<li>Researches on new technologies for use in improving usage of the product.</li>
</ol>

Business Analyst  Hybrid Work Set Up

For Direct Hiring

<ul>
	<li>Take inbound calls from existing subscribers and attend to their requests with courtesy and accuracy.</li>
	<li>Provide accurate and appropriate information on subscription packages, prices, services, billing inquiries, etc.</li>
	<li>Consistently apply customer service communication engagement skills and in-depth knowledge of company products to assess customer needs and resolve issues.</li>
</ul>

Customer Service Representatives | Telco Account | Baguio

<ul>
	<li>Ensure high levels of accuracy in all patient files to ensure proper service delivery.</li>
	<li>Review the patient medical notes and documentation provided by attending physicians and determines the most appropriate corresponding code.</li>
	<li>Abstracts data elements to satisfy statistical requests by the hospital, health system, medical staff, etc. and enters all coded/abstracted information into designated system.</li>
</ul>

Salary Package

<ul>
	<li>Basic Salary and allowances Php 55,000 to P65,000</li>
	<li>Night differential pay</li>
	<li>Holiday pay</li>
	<li>HMO Benefits</li>
</ul>

Inpatient Medical Coders | Work from Home

<ul>
	<li>Review documents and assess actions required</li>
	<li>Provide assistance to customers using phone and email</li>
	<li>Ensure customer requests are responded to in a timely manner</li>
	<li>Abide by company policies and procedures in carrying out one's customer service duties</li>
</ul>

Japanese Bilingual Analyst

Wealth Coaches Philippines (WCP) is a premier agency affiliated with the strongest and most trusted financial institution in the Philippines, AIA formerly Philam Life. We are one of the fastest-growing teams of Financial Coaches emboldened by our mission to help Filipinos achieve financial freedom through effective financial coaching. We are a team of service-oriented individuals who work passionately and efficiently. WCP takes pride in helping Filipinos and spreading awareness on the importance of proper financial planning.
 
Our rapid growth requires us to look for leaders and/or successful sales practitioners in the Insurance, Private Banking, Premium Car Sales, Premium Real Estate or Pharmaceutical industries that can help us sustain our momentum in order to reach our goals.

Wealth Coaches Philippines

We are seeking highly motivated individuals to join our team and participate in our exclusive "Management Program," meticulously designed to cultivate the professional development and success of our ideal candidates. As part of this program, you will have the opportunity to gain comprehensive training and guidance, equipping you with the skills and knowledge necessary to excel in the following responsibilities:

<ol>
	<li>Proactively prospect and source potential clients through your existing networks and referrals, leveraging your strong interpersonal skills and strategic approach. Utilize various channels, including social media platforms, industry events, and professional connections, to expand your client base.</li>
	<li>Conduct thorough needs analysis for each client, delving into their unique financial circumstances, goals, and objectives. Utilize your financial acumen and expertise to assess their requirements accurately and comprehensively.</li>
	<li>Develop customized financial solutions that align with the identified needs of each client. Employing your deep understanding of financial products and services, create tailored strategies that address their specific requirements and provide tangible value.</li>
	<li>Demonstrate exceptional relationship-building skills by establishing and nurturing long-term connections with clients. </li>
	<li>Stay informed about industry trends, market conditions, and regulatory changes that may impact clients. Act as a trusted advisor, offering insights, guidance, and recommendations to help clients navigate complex financial landscapes successfully.</li>
	<li>Maintain accurate and up-to-date client records, including documentation of client interactions, financial plans, and any changes to their circumstances. Adhere to strict confidentiality and compliance standards to safeguard client information and maintain regulatory compliance.</li>
	<li>Continuously strive for professional growth and development by actively participating in training sessions, workshops, and educational opportunities. Stay abreast of industry advancements, financial products, and best practices to enhance your expertise and deliver exceptional service.</li>
</ol>

By embracing this multifaceted role and actively engaging in our comprehensive "Management Program," you will have the opportunity to develop a successful career in the financial industry while making a meaningful impact on clients' financial well-being.

Sales and Marketing Knowledge

Business Development Officer

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHAT IS YOUR ROLE

The Technical Services Data Integration Engineer is a member of our Professional Services team who is responsible for the successful implementation and continued success of our clients. In this role, you will primarily be responsible for managing the ins and outs of complex data-related software and supporting clients’ data related issues. In addition, you will be helping clients align to, implement, and optimize data management schemes and practices in adherence to our standardized methods. You will also be responsible for assisting with the design and implementation of an ETL solution to standardize, optimize and scale client’s data ingestion capabilities. As you familiarize yourself with our software you will hep to build and expand our ETL solution, interacting with product engineering to help define API use cases and our team’s requirements. There will be continued opportunities to migrate clients from the legacy system to the new tool.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Understand and execute complex client data operations and troubleshooting within a PHP application

Help to build a data load system using an ETL platform (Matillion) with existing APIs and new constructs

Work collaboratively with clients to understand, adhere to, and adopt data integration methodologies &amp; formatting

Possess client-centered mindset around delivery &amp; communications, focused on client delight and success

Implement data extraction &amp; insertion procedures

Work effectively with our internal and external clients to ensure timely delivery of implementation and ongoing tasks

Build and foster strong relationships with all levels of technical and non-technical staff at client institutions

Identify, recognize, and proactively act on opportunities for improvement in order to advance business process goals

Ability to identify challenges, accept and implement change, and quickly adapt to dynamic situations

Possess strong verbal and written communication skills.

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