Receptionist
ZYX Club Management Inc.
- Pasay, PhilippinesRemington Hotel, Resorts World Manila, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
- Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
- Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
- Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
- Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
- Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
- Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
Minimum Qualifications
- Female
- Tourism or HRM graduate, or any related course
- At least 5'6 of height
- Presentable and can communicate well
- Excellent in accommodating guests
- With at least 1 year experience on hospitality jobs
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Remington Hotel, Resorts World Manila, Pasay, Metro Manila, Philippines
- Industry
- Leisure & Entertainment
- Vacancy
- 1 opening
About ZYX Club Management Inc.
House Manila is the hippest and the newest party place and entertainment spot. Located at Remington Hotel, Resorts World Manila.