Human Resources Manager  

The Human Resources Manager provides day-to-day support and counsel covering many or most of the following areas: recruiting, compensation, benefits, training, employee relations, employee communications, and employment documentation. Responsibilities include, but are not limited to:

Client Servicing

• Provide advice and counsel to management and non-management employees to improve employee satisfaction (issues resolution, professional development, benefits, balance programs, etc.)
• Serve as an expert resource to employees in all areas of Human Resources, i.e. compensation, benefits, employee relations, recruitment, training and development and organizational development
• Effectively communicate and administer HR policies and programs
• Analyze situations and conduct research to resolve moderately complex HR problems
• Develop and present training sessions as needed
• Facilitate meetings and coherently present HR information such as employee survey results, performance management requirements, etc.
• Implement recommendations to improve communications programs for comprehensiveness, effectiveness and improvement opportunities
• Maintain compliance with all local, state and federal employment laws and regulations
• Enter and maintain employee information into HR database (PeopleSoft) and Infusion
• Provide reports to Finance department of payroll process
• Administer performance appraisal process and manage third party vendor reports
• Organize Edelman University training and assist employee on development plan process
• Evaluate reports and metrics in relation to department goals; develop action plans to address shortfalls and gaps
• Estimate personnel needs and assign work to meet objectives
• Manage staffing, training and performance evaluations to develop and improve staff
• Assist with special projects as assigned
• Ensure confidentiality of all information

Financial Management & Planning

• Partner with finance and accounting to understand and manage business needs

People Development

• Coach, mentor, and supervise Human Resources staff
• Contribute to performance appraisal process for peers, managers, and direct reports
• Engage in team building activities

Leadership

• Display utmost respect for team members, staff and others
• Lead and participate in team building activities
• Deliver constructive criticism when appropriate
• Be ethical in all business dealings
• Possess intermediate strategic thinking abilities
• Proactively anticipate problems and execute solutions
• Focus on business improvements and are ambitious for excellence, constantly search for opportunities to improve the business
• Promote and endorse organizational change efforts through own words, actions and priorities
• Act as a positive role model for effective team working
• Focus team on delivering goals and ensure that business targets are achieved
• Represent the agency at industry functions
• Demonstrate professional behaviors and pursuit of excellence in all operations

Basic Qualifications:

The Human Resources Manager must have minimum at least five years’ progressive experience in Human Resources management at managerial level.

Qualifications:

• The Human Resources Manager should have a BS/BA in related discipline or equivalent combination of education and experience
• MS/MA in related field or HR Management Certification/PHR/SPHR preferred
• S/he must posses advanced verbal and written communication skills, the ability to manage multiple tasks/projects and prioritize appropriately
• The Human Resources Manager should be able work well in a fast environment under pressure and possess strong follow-up and creative problem-solving skills, with the ability to quickly respond to inquiries
• Proficiency in Microsoft Word, Excel and PowerPoint, keen attention to detail, ability to handle confidential information, and ability to interact with all levels of staff is critical
• Superior organizational and problem-solving skills required
• The Human Resources Manager must possess superior people skills with the ability to evaluate, coach, and motivate employees
• Ability to exercise use of professional concepts and company policies to solve problems in multiple HR areas is critical