Zenith United Electric Corporation
Zenith United Electric Corporation

Technical Services Coordinator  

Zenith United Electric Corporation

  • Manila, Philippines
    Mezzanine Floor, Le Mar Ben II Bldg., 747 San Bernardo St., Sta Cruz, Manila, Manila, National Capital Region, Philippines, Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-07-05T16:15:57.227930+00:00
Job closed.

Job Description

  • Works closely with the Technical Services Group and salesman on after- sales support.
  • Responds to complaints from customers and give after-sales support when requested
  • Handle the processing of all after-sales orders with accuracy and timeliness
  • Processes warranty claims.
  • Completes the documents required to process the claims, forwards them to the Technical Services Group and follows up.
  • Explains the warranty provisions to salesman and customers.
  • Inform customers and/or salesman of unforeseen delays or problems
  • Monitor the after sales order progress, identify shortcomings and provide solutions.

Minimum Qualifications

  • Candidate must possess at least Bachelor's/College Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others) or equivalent.
  • At least 1 Year(s) of working experience in the related field is required for this position
  • Preferably 1-4 Yrs Experienced Employee specialized in Engineering - Electrical or equivalent
  • Effective communication skills
  • Organized and extremely customer service oriented
  • Open to Electrical Engineering fresh grads

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Relocation AssistanceRelocation Assistance
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Organizing and Planning
  • Record Keeping
  • Clerical Skills
  • Customer Service
  • Time Management
  • Microsoft / MS Office

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Mezzanine Floor, Le Mar Ben II Bldg., 747 San Bernardo St., Sta Cruz, Manila, Manila, National Capital Region, Philippines
Industry
Trading Industry
Vacancy
1 opening
Website
http://www.zenithunited.com/

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About Zenith United Electric Corporation

Zenith United is an importer and reliable supplier of quality electrical, lighting and ventilation products to various industry sectors in the Philippines that started operations in 1977. With over 40 years’ experience in the industry, we have consistently delivered on our promise of providing only quality products and solutions for our valued clients and genuinely care about people. We have more than 250 personnel, several warehouse facilities as well as offices and showrooms in key locations across Metro Manila. We partner with highly reputable global manufacturing companies and work closely with them to introduce and promote their products to the Philippine market. In addition, we also work with over 200 accredited distributors nationwide and serve all major industries in the country. The size, strength and stability of our business means that we can offer stability and genuine career mobility across the organization.

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