ZEN Rooms
ZEN Rooms

Community Manager (Operations)  

ZEN Rooms

 
  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱40,000.00 - ₱60,000.00 / month
    PHP
    40000
    60000
    40000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2020-11-11T02:08:52.997000+00:00
Job closed.

Job Description

Come Change the Travel Sector!

ZEN Rooms, the game-changer startup in the hospitality industry, is searching for a Community Manager (Operations) to implement and create strategic ways to maximize profits for ZEN.

ABOUT ZEN

Backed by Rocket Internet in 2015, we are on a mission to provide solutions to democratize the Southeast Asian travel, making it accessible to everyone. We partner with thousands of small hotels and improve the value for money and ensure quality standards. This is done by maximizing their potential through different facets: tech, sales, customer service, and operational efficiencies.

We have now grown to be the #1 hotel chain in the Philippines and have attained the highest customer satisfaction ratings in Southeast Asia in the budget hotel segment. We are backed by top-notch investors such as the #1 Korean travel group: Yanolja, leading telecommunication company Ooredoo, and Rocket Internet, the most successful emerging markets investor behind multi-billion dollar companies such as Lazada, Zalando, Groupon, Foodpanda and Jumia.

THE ZEN TRIBE

We are a team of over 500 superstars constantly trying to better the hospitality industry. Our team is composed of resourceful and creative individuals from the best universities around the world. We are a young global team, averaging 24 years old, and coming from over 15 countries. Our offices are located in the Philippines, Indonesia, Malaysia, Thailand, and Singapore.

Each member of our team is constantly challenged to grow and take on responsibilities while being guided by great mentors. This is why career progression in the company is rapid for individuals, disregarding age, who are dynamic, proactive, and ambitious. We have created a very collaborative working environment where every individual is empowered to make a difference, regardless of hierarchy. Become part of a tribe that loves the hospitality industry, that cares about each other, and that changes the traveling experience of ZEN’s ever growing customer base.

Roles and Responsibilities

  • Spearheads procurement and installation projects
  • Coordinates with other departments for completion and delivery of projects
  • Maintains excellent relationship with current and new suppliers
  • Implements process to improve overall operations of the team
  • Heads all administrative processes ---from billing, payment request, payment release and payment recording
  • Coordinates with Finance regarding payment, operational expense and cost allocations

Minimum Qualifications

What profile are we looking for?

Academic and Work Experience

  • 2 to 3 years experience working with operations
  • Bachelor's Degree in any field

Mindset and Attitude

  • Proactive
  • Extremely organized
  • Not afraid to have thoughtful disagreements
  • Team player
  • Adaptable to a fats paced working environment

Skill Sets

  • Great at excel or google sheets
  • Strong negotiation skills
  • Excellent Communicator
  • Knows how to delegate

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Free Lunch or SnacksFree Lunch or Snacks
  • Employee DiscountsEmployee Discounts

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Management and Consultancy
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Makati, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://zen-hs.com

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About ZEN Rooms

Join us to build the tech future of travel! ZEN is a travel technology group for Southeast Asian hoteliers. We provide state-of-the-art technology solutions to help our clients grow revenue, automate operations and deliver excellent guest experience. Our portfolio consists of top SaaS products and services: AI-driven Revenue Management system, Asia’s #1 property management systems, local B2B and B2C distribution platform, and growth-driven marketing solutions. The pandemic has accelerated the growth of internet economy, however innovation in hospitality tech has been lagging behind for years. We are on a mission to close that gap and revolutionize travel and hospitality in Asia. Currently, thousands of hoteliers and travelers trust us and our products. Together with over 200 colleagues from 10+ countries, we are on the path to be the #1 hospitality group in Southeast Asia by the end of the year! We are proudly backed by leading investors, including the #1 Korean travel group Yanolja (itself backed by Booking Holdings) as well as Rocket Internet (behind multi-billion dollar startups such as Lazada, FoodPanda). Are you ready to build the future of hospitality in Asia?

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