ZEN Rooms
ZEN Rooms

Email Marketing Manager  

ZEN Rooms

 
  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱30,000.00 - ₱80,000.00 / month
    PHP
    30000
    80000
    30000
    MONTH
  • Full timeFULL_TIME

Expired 4 years ago

2019-12-14T16:00:00+00:00
Job closed.

Job Description

Come Change the Travel Sector!

ZEN Rooms, one of the fastest growing startups in the Southeast Asia, is searching for a Email Marketing Manager to expand its successful business.

ABOUT ZEN

Backed by Rocket Internet in 2015, we are on a mission to provide solutions to democratize the Southeast Asian travel, making it accessible to everyone. We partner with thousands of small hotels and improve the value for money and ensure quality standards. This is done by maximizing their potential through different facets: tech, sales, customer service, and operational efficiencies.

We have now grown to be the #1 hotel chain in the Philippines and have attained the highest customer satisfaction ratings in Southeast Asia in the budget hotel segment. We are backed by top-notch investors such as the #1 Korean travel group: Yanolja, leading telecommunication company Ooredoo, and Rocket Internet, the most successful emerging markets investor behind multi-billion dollar companies such as Lazada, Zalando, Groupon, Foodpanda and Jumia.

THE ZEN TRIBE

We are a team of over 500 superstars constantly trying to better the hospitality industry. Our team is composed of resourceful and creative individuals from the best universities around the world. We are a young global team, averaging 24 years old, and coming from over 15 countries. Our offices are located in the Philippines, Indonesia, Malaysia, Thailand, and Singapore.

Each member of our team is constantly challenged to grow and take on responsibilities while being guided by great mentors. This is why career progression in the company is rapid for individuals, disregarding age, who are dynamic, proactive, and ambitious. We have created a very collaborative working environment where every individual is empowered to make a difference, regardless of hierarchy. Become part of a tribe that loves the hospitality industry, that cares about each other, and that changes the traveling experience of ZEN’s ever growing customer base.

About the Role

In this role, you'll be responsible for the impact of the communications that provide customers with content and information that retains and builds relationships via email, SMS, and push notifications and in-app messaging. You'll work on all stages of the customer lifecycle, starting from their first stay through churn. You'll create local strategies and marketing tactics to deepen loyalty and engagement across the active customer base, as well as re-engage and rebuild relationships with customers who have taken a break.

You’ll have the support of a design, copy and analytics team and the ability to partner with product and engineering to bring complex, high-impact new campaigns to life in a way that engages drivers.

Roles and Responsibilities

  • Collaborate with a team of highly effective lifecycle marketers managing, focusing on building strong and lasting relationships with our customers
  • Establish, report on, and improve KPIs for the active customer cohort
  • Help define the tools and technology required to deliver real-time, highly relevant, personalized communications for drivers
  • Empower and enable local marketing teams to achieve business goals through communications

Minimum Qualifications

What profile are we looking for?

Academic and Work Experience

  • Bachelor's degree or equivalent experience, Master’s preferred
  • Experience with retention or loyalty marketing - can create and execute data-driven marketing strategies and campaigns end to end
  • Must have experience using Email Marketing Tool preferably Mailchimp
  • A track record of demonstrable business results through testing and deploying effective marketing campaigns across channels

Skill Set

  • Strong familiarity with CRM technology including ESPs, push, SMS, in app messages, segmentation tools, and complex data structures and system

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Employee DiscountsEmployee Discounts

Required Skills

  • Analyzing Data
  • CRM Software
  • Social Media Management
  • Communication Skills
  • A/B Testing

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Taguig, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://zen-hs.com

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About ZEN Rooms

Join us to build the tech future of travel! ZEN is a travel technology group for Southeast Asian hoteliers. We provide state-of-the-art technology solutions to help our clients grow revenue, automate operations and deliver excellent guest experience. Our portfolio consists of top SaaS products and services: AI-driven Revenue Management system, Asia’s #1 property management systems, local B2B and B2C distribution platform, and growth-driven marketing solutions. The pandemic has accelerated the growth of internet economy, however innovation in hospitality tech has been lagging behind for years. We are on a mission to close that gap and revolutionize travel and hospitality in Asia. Currently, thousands of hoteliers and travelers trust us and our products. Together with over 200 colleagues from 10+ countries, we are on the path to be the #1 hospitality group in Southeast Asia by the end of the year! We are proudly backed by leading investors, including the #1 Korean travel group Yanolja (itself backed by Booking Holdings) as well as Rocket Internet (behind multi-billion dollar startups such as Lazada, FoodPanda). Are you ready to build the future of hospitality in Asia?

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