Human Resources (HR) Specialist  

We are committed to making lives better by providing high-quality health services to elderly Australians in the comfort of their home. We are passionate about improving the quality of life, and safety, of elderly Australians.

• Autonomous Role, Head office in Australia
• Customer Service and Recruitment
• Healthcare Focus

Recruiting process:

• Responsible for providing first level support including answering telephone calls, written inquiries, data management, following a script and a checklist.

• Administer and coordinate candidate’s applications, supporting technical needs, giving advice, assisting with application completion, monitoring progress and follow up on recruitment process to successful completion of hiring.
• Initiating contact with candidates to assist with the recruitments process via telephone or emails.
• Ensure accurate data entry and data integrity in the human resources information system to develop consistency.

Customer service:

• Responsible for providing first level support including answering telephone calls, written inquiries, data management, following a script and a checklist.
• Managing customer’s expectation, building relationship with new clients following new customer procedure and a script.
• Following up with customer’s satisfaction after receiving the service and providing feedback to head office.
• Excellent customer service and listening skills.
• Able to explain and sell the company policy to clients.
• Recruitment & Onboarding
• Achieve recruitment goals and targets

Sourcing of applicants

• Administer and coordinate candidate's applications, supporting technical needs, giving advice, assisting with application completion, monitoring progress and follow-up on recruitment process to successful completion of hiring.
• Initiating contact with candidates to assist with the requirements process via telephone, text messages or emails.
• Ensure accurate data entry and data integrity in the human resources information system to develop consistency.
• Ensure data entry to YML recruitment database
• Responsible for providing first level support including the following: answering telephone calls, written inquiries, data management, following script and a checklist.
• Ensure effective, efficient and consistent implementation of clients need

Conducts candidate screening

• Evaluates and examines the skills and competencies of candidates for YML or client requirements
• Profiles candidates based on specified competencies and qualifications
• Participate in calibration meetings and communicates the needs/ demands of hiring accounts
• Facilitate and discuss job offers
• Prepares daily and weekly reports based on function and needs (e.g. attending meetings, call-outs etc.)
• Contribute and develop continuous improvement and value-creation initiatives benefiting business and employees

Onboarding of new hires

• Endorsement of new hires for pre-employment examination and requirements
• Enrollment of new hires to company and government offices
• Conduct daily checking of attendance of employees
• Conducts quarterly performance review and follow-up with employees, immediate superior and counterparts
• Assist in YML employee events and coordination
• Assist in YML monthly huddle preparation and tasks
• Assist in Employment verification for employees
• Archiving and documenting of HR employee data
• Performs other tasks that superior may assign

• Candidates must posses at least a Bachelor's/College degree in Human Resources Management, Psychology or equivalent.
• Required Skills: Talent Acquisition, General Human Resources, Customer Service, excellent communication skills
• Required language: English
• Advance Knowledge of Microsoft Office particularly Excel and Word
• Knowledge in local and foreign HR process and procedures
• Ability to produce solutions to moderately complex problems
• Ability to adapt and be flexible in a complex changing environment
• Ability to work independently, highly organized, able to handle multiple requirements
• With clear demonstration of team work, adaptability, initiative, analytical thinking, and problem-solving capacity
• At least 1-3 years of working experience in the related field is required for the position
• Applicants must be willing to work in Regalado Ave., Fairview, Quezon City