XCEED Customer Care Solutions
XCEED Customer Care Solutions

Japanese Bilingual Representatives  

XCEED Customer Care Solutions

 
  • Makati, Philippines
    Paragon ICC, 14th Flr., Yuchengco Tower 1, RCBC Plaza, Ayala Ave., cor. Gil Puyat Ave., Makati City, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱50,000.00 - ₱55,500.00 / month
    PHP
    50000
    55500
    50000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-08-13T16:15:08.649776+00:00
Job closed.

Job Description

  • Identify and initiate contact with potential customers to sell Reimage & eFix Software solutions primarly by telephone.
  • Assist Customer Service agents when on duty with all sales related emails, phone calls, and instant chat messages.
  • Handle voice and non-voice accounts for Japanese clients/customers.

Minimum Qualifications

  • Has finished at least 2 years of college education, preferably in Sales and Marketing or any commerce related courses.
  • At least 6 months telemarketing experience or any inbound or outbound sales experience.
  • Fluent in Japanese language (preferably, Kanji but not required), both oral and written.
  • Japanese nationals are strongly encouraged to apply (we will process all the necessary work papers/documents).
  • Articulate in English.
  • Confident, smart, and with a maturity to handle work pressure.
  • Flexible and hardworking.
  • Able to work varying shifts and accounts (voice and non-voice).
  • Strong commitment to customer satisfaction.
  • High attributes of initiative, leadership, and tenacity.
  • Highly creative and equipped with a strategic mind and keen to details.
  • Willing to work in Makati City.

Positions are all of full-time and permanent basis: no temporary employment contracts.

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Transportation AllowancesTransportation Allowances
  • Performance BonusPerformance Bonus

Required Skills

  • Sales and Marketing Knowledge
  • Customer Service

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Sales and Marketing
Educational Requirement
Graduated from high school
Recruiter response to application
Sometimes
Office Address
Paragon ICC, 14th Flr., Yuchengco Tower 1, RCBC Plaza, Ayala Ave., cor. Gil Puyat Ave., Makati City, Makati, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
20 openings
Website
http://www.xceedccs.com/

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About XCEED Customer Care Solutions

XceedCCS offers cutting-edge solutions and world-class services to its clients worldwide. We offer a committed partnership with our workforce in order to fully achieve and deliver excellence to our clients. We foster open channels of communication with customers that enable us to fine tune our management tools and client programs to suit our customers’ specific requirements and taste. XceedCCS has established its presence in growing customer service markets by delivering comprehensive, best of breed solutions and developing a dynamic and diversified customer satisfaction model. The client-centric design of services provides operators with added value and optimizes their business performance. Our philosophy and belief in continuing dialogue with customers has helped us achieve success for the company in revenue generating innovations and has catapulted XceedCCS to its stature in the customer service industry.

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