Customer Sales Representative
XCEED Customer Care Solutions
- Makati, PhilippinesRCBC Plaza, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱24,000.00 / monthPHP240002400024000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
BASIC FUNCTION:
- Identify and initiate contact with potential customers to sell Reimage solutions primarily by telephone.
- Assist Customer Service Agents when on duty with all sales-related emails, phone calls, and instant chat messages.
DUTIES AND RESPONSIBILITIES:
- Follow up sales leads generated by daily license renewal report via telephone.
- Identify potential customers and follow up to achieve new sales or, wherever appropriate, request help in closing deals with Operations Manager.
- Provide trial software to customers via email with the aim of generating sales.
- Effectively assess customers' needs and offer appropriate solutions.
- Produce accurate written quotations and product summaries for customers.
- Assist in seeking and assessing customers' opinions regarding Reimage & eFix and its software products.
- Contribute to the planning of Customer Engagement activities.
- Initiate and carry out specific projects in accordance with Customer Support plans.
- Make recommendations and suggestions to improve the quality and efficiency of own work or system set policies and procedures with regards to sales.
- Undertake other duties which may be necessary to ensure the effective operation of Reimage and eFix, which are commensurate with the grade of the post.
Minimum Qualifications
- 3 months or more experience in BPO Sales, Telesales, and/or Telemarketing accounts.
- Average English communications skills.
- Aggressive, persistent, highly-motivated, and goal-oriented.
- Willing to work in Makati City.
Perks and Benefits
- Performance Bonus
- Medical / Health Insurance
- Single Parent Leave
- Paid Sick Leave
- Paid Vacation Leave
- Paid Holidays
- Maternity & Paternity Leave
- Life Insurance
- Special Leave Benefits for Women
- Recruitment / Signing Bonus
Required Skills
- Telephone Skills
- Problem Solving
- Communication Skills
- Speaking
- Selling
- Persuasion
- Closing Sales
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- 14th Floor Yuchengco Tower 1 RCBC Plaza, 6819 Ayala Avenue Makati City, Makati, 1200 Metro Manila
About XCEED Customer Care Solutions
XceedCCS offers cutting-edge solutions and world-class services to its clients worldwide.
We offer a committed partnership with our workforce in order to fully achieve and deliver excellence to our clients. We foster open channels of communication with customers that enable us to fine tune our management tools and client programs to suit our customers’ specific requirements and taste.
XceedCCS has established its presence in growing customer service markets by delivering comprehensive, best of breed solutions and developing a dynamic and diversified customer satisfaction model. The client-centric design of services provides operators with added value and optimizes their business performance. Our philosophy and belief in continuing dialogue with customers has helped us achieve success for the company in revenue generating innovations and has catapulted XceedCCS to its stature in the customer service industry.