Project Coordinator  

The Project Coordinator role will be pivotal in ensuring that our clients are satisfied. The role will work with Account Managers, Creative Directors, Motion Graphics and Video Editors to make sure that the client's requests are being handled to their satisfaction in a timely manner.

The is responsible for achieving the following key results:

• Continually monitor client requests on their project management board (Asana, Monday, Trello, etc.).
• Review and clarify requests as necessary.
• Ensure that client is not exceeding their maximum number of concurrent tasks
• Copy client requests to account’s Asana board with appropriate Owner, Priority and Due Dates
• Update account and client boards with comments and current status of the request
• Review deliverables prior to sharing with the client to ensure they will meet client expectations
• Deliver approved deliverables to storage folders using specific instructions from client
• Reach out to appropriate Creative Director when uncertain about a design implementation
• Escalate any client-related issues to the Account Manager

Competencies:

• Detail-oriented – you pay attention to details and are comfortable making sure things are just right.
• Process-oriented and organized – winging it drives you crazy. You strive to have repeatable and streamlined ways to get things done.
• Reliable – you deliver on time and can be counted on.
• Good communicator – you listen carefully and excel at written communication. You are comfortable interacting with multiple people at once.
• Self-motivated - you don’t need pep talks. You just need to understand what’s needed.
• Team-focused - you want to win and understand that can’t happen without others.
• Kind – you care about others feelings and do your best to be constructive.
• Judgment – you seek ways to feel more confident about your choices when ensure.
• Coachable and humble – you take feedback well and grow from it.

• Excellent problem-solving skills;
• Strong analytical and planning skills;
• Good communication and presentation skills;
• 2 years of project management experience;
• Experience working with project management tools such as Asana;
• Knowledge in design, motion graphics, and video editing
• Working with and moving large data files using tools like Google Drive, Dropbox, etc.;
• Must be willing to work any shift schedule, especially on a NIGHT SHIFT;