Customer Service Specialist
Whiteplane Inc.
- San Juan, PhilippinesMissouri St, Greenhills, San Juan, Metro Manila, PhilippinesSan JuanMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 years ago
2022-09-15T00:16:01.042642+00:00Job closed.
Job Description
Job Role:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by following the process flow of the call.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
- Update clients on their repaired units/concerns
- Encode in the system all information and updates
- Update the warranty list
Minimum Qualifications
- Fluent in English and Filipino
- Must have excellent communication skills
- Customer-oriented
- Location: Missouri, Greenhills
- Shift: 8AM TO 5PM - Monday to Saturday
Perks and Benefits
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Customer Service
- Technical Skills
- Communication Skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Missouri St, 1503 San Juan, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Whiteplane Inc.
WHITEPLANE INC.
The company is duly licensed and registered as an importer, distributor, wholesaler, and retailer of Dyson and Nutribullet products here in the Philippines. Dyson is a family-owned British technology company that designs and manufactures vacuum cleaners, hair blowers, bladeless fans and air purifiers. It prides itself in pioneering technology that solves problems others seem to ignore. NutriBullet is the original nutrient extractor, transforming ordinary foods into extraordinary nutrition making it the ideal tool for health-conscious individuals looking to power their exceptionally busy lives.
VISION STATEMENT
To become a company that combines action with passion towards the enrichment and improvement of the lives of our consumers and employees. We aim to become a major player in brand management of creative concepts in the retail industry.
MISSION STATEMENT
To satisfy the demands of the consumers while providing exceptional customer service. We aim to deliver outstanding global products to the Asian market.