Whiteplane Inc.
Whiteplane Inc.

Customer Service Specialist  

Whiteplane Inc.

  • San Juan, Philippines
    Missouri St, Greenhills, San Juan, Metro Manila, Philippines
    San Juan
    Metro Manila
  • Full timeFULL_TIME

Expired 16 days ago

Job closed.

Job Description

Job Role:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by following the process flow of the call.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
  • Update clients on their repaired units/concerns
  • Encode in the system all information and updates
  • Update the warranty list

Minimum Qualifications

  • Fluent in English and Filipino
  • Must have excellent communication skills
  • Customer-oriented
  • Location: Missouri, Greenhills
  • Shift: 8AM TO 5PM - Monday to Saturday

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Customer Service
  • Technical Skills
  • Communication Skills

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Missouri St, 1503 San Juan, Philippines
Retail Industry
2 openings

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About Whiteplane Inc.

WHITEPLANE INC. The company is duly licensed and registered as an importer, distributor, wholesaler, and retailer of Dyson and Nutribullet products here in the Philippines. Dyson is a family-owned British technology company that designs and manufactures vacuum cleaners, hair blowers, bladeless fans and air purifiers. It prides itself in pioneering technology that solves problems others seem to ignore. NutriBullet is the original nutrient extractor, transforming ordinary foods into extraordinary nutrition making it the ideal tool for health-conscious individuals looking to power their exceptionally busy lives. VISION STATEMENT To become a company that combines action with passion towards the enrichment and improvement of the lives of our consumers and employees. We aim to become a major player in brand management of creative concepts in the retail industry. MISSION STATEMENT To satisfy the demands of the consumers while providing exceptional customer service. We aim to deliver outstanding global products to the Asian market.

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