VXI Global Holdings B.V.
VXI Global Holdings B.V.

Openings for our US Telco Account. - Be a CSR and be proud! (Quezon City Site)  

VXI Global Holdings B.V.

  • Quezon City, Philippines
    3/F Waltermart, Muñoz, Quezon City, National Capital Region (Metro Manila), Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • ₱20,000.00 - ₱39,000.00 / month
    PHP
    20000
    39000
    20000
    MONTH
  • Full timeFULL_TIME

Expired 9 years ago

2015-04-23T04:05:39.176000+00:00
Job closed.

Job Description

Qualifications:

At least 18 years of age
Must be a graduate of secondary education with at least 2 years call center experience OR
College Level with at least 6 months experience on CS and Sales background
6 months Inbound Customer service experience
Read, speak and write English language proficiently to communicate with customers, comprehend and follow instructions
No employment termination due to just cause in work history
Should pass Medical and Health requirements
Exemplary Attendance Records
Must be willing to work in Buendia, Makati

Responsibilities:

Resolve customer’s concern, promote Product and client Loyalty
Follows and complies to prescribed Work flow /Call Flow
Up-sell/Upgrade individual products and product packages to existing customers.
Ensure that incoming telephone calls are answered in a timely and professional manner.
Input the customer modification/sale onto a database thereby ensuring that the data entered is accurate.
Overcome objections from customers, in order to turn the call around and transition to a sale
Responsible for ensuring that primary matrices (Customer Satisfaction and Revenues) are met through effortless customer experience.
Responsible in maintaining first call resolution
Responsible to keep and uphold integrity in handling customer’s account information in each and every call

Minimum Qualifications

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's studies
Recruiter response to application
Often
Office Address
3/F Waltermart, Muñoz, Quezon City, National Capital Region (Metro Manila), Philippines
Industry
Business Process Outsourcing / Information Technology Outsourcing
Website
https://www.vxi.com

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About VXI Global Holdings B.V.

VXI Global Solutions is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the Los Angeles, USA, VXI employs 15,000 people around the world including locations in Asia and Latin America. VXI creates custom solutions in business-to-business and business-to-consumer applications which allow clients to achieve success in their market goals. VXI applications leverage emerging and classic communication channels. Services range from complete call center services, to maintaining applications, to building solutions using superior tools and technologies. VXI is the enterprise solution for any company looking to enter a new market, grow market share, increase geographical diversification, or lower costs while maintaining quality. VXI Offers: • Aggressive Base salary, Commissions and Bonuses • Learning and Development Training – Succession Planning and Career Development • Health Benefits that extends to your family FREE of charge • Night Differential Pay • Mid Shift Allowance Pay • Gym Membership • Company Events • Family Events • HMO given after 1 month from date of hire Follow us to a World of Great Rewards. APPLY NOW!

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