Technical Support Representative (Cable/Internet Account) || Muñoz, Quezon City
VXI Global Holdings B.V.
- Quezon City, Philippines3rd Floor Waltermart, Muñoz, Quezon City, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ₱18,000.00 - ₱25,000.00 / monthPHP180002500018000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
Qualifications
- Must at least be 18 years of age
- Must have completed at least High School
- Must have at least 6 months call center experience, handling sales account or doing hard-selling
- Must be able to communicate effectively over the phone
- Must be able to communicate effectively in English
- Completed at least 2nd year college
- Amenable to work on holidays, weekend, and shifting schedule
- Professional, enthusiastic, and customer service oriented
- Fresh graduates with good communication skills and knows how to sell/persuade people are welcome
- Must be willing to work in Muñoz, Quezon City
*Newbies/Fresh Graduates are welcome to apply!
Skills Required
- Excellent oral and written communication
- Must exhibit active listening
- Must have keen attention to details
- Must have good conversational skills
- Must have good problem solving and analytical skills
- Must be fluent in providing explanation and delivering positive scripting
- Ability to multi-task and access multiple data source simultaneously
- Ability to probe effectively
- Ability to educate customers on inquiries and other product information
- Ability to handle issues and complaints in a courteous and professional manner
Minimum Qualifications
Required Skills
- Persuasion and Negotiation
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Office Address
- 3rd Floor Waltermart, Muñoz, Quezon City, Quezon City, Metro Manila, Philippines
- Industry
- Business Process Outsourcing / Information Technology Outsourcing
- Website
- https://www.vxi.com
About VXI Global Holdings B.V.
VXI Global Solutions is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the Los Angeles, USA, VXI employs 15,000 people around the world including locations in Asia and Latin America.
VXI creates custom solutions in business-to-business and business-to-consumer applications which allow clients to achieve success in their market goals. VXI applications leverage emerging and classic communication channels. Services range from complete call center services, to maintaining applications, to building solutions using superior tools and technologies.
VXI is the enterprise solution for any company looking to enter a new market, grow market share, increase geographical diversification, or lower costs while maintaining quality.
VXI Offers:
• Aggressive Base salary, Commissions and Bonuses
• Learning and Development Training – Succession Planning and Career Development
• Health Benefits that extends to your family FREE of charge
• Night Differential Pay
• Mid Shift Allowance Pay
• Gym Membership
• Company Events
• Family Events
• HMO given after 1 month from date of hire
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