Multilingual Specialist
Viventis Search Asia
- Pasig, Philippines45 San Miguel, 45 San Miguel Ave, San Antonio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- ₱30,000.00 - ₱100,000.00 / monthPHP3000010000030000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Provide multi-skill/function type of support through various communication methods.
- Diagnose and resolve problems utilizing department tools, resources, business judgment and expertise, resulting in increased customer confidence with supported products.
- Ensure productivity and quality levels are met in order to meet and exceed customer expectations.
- Customer service orientation; Commitment to providing resolution to customer issues on the first pass.
Minimum Qualifications
- Bachelor’s Degree in business OR equivalent experience
- Previous experience in a telephonic, helpdesk, or personal customer contact position is preferred; 1-2 years job related experience
- Ability to resolve customer issues related to operational needs and initiate escalation process
- Ability to provide info to customers in a courteous, polite and professional manner.
- Effective interpersonal written and verbal communications skills
- Strong attention to detail
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and
- mainstream web browsers
- Excellent English communications skills
- Business level fluency in foreign language (both verbal and written): Japanese, Korean, Mandarin
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Paid Bereavement/Family Leave
- Single Parent Leave
Required Skills
- Sales and Marketing Knowledge
- Problem Sensitivity
- Customer Service
- Critical Thinking
- Communication Skills
- Deductive Reasoning
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Sometimes
- Office Address
- 45 San Miguel, 45 San Miguel Ave, San Antonio, Pasig, Metro Manila, Philippines
- Vacancy
- 50 openings
About Viventis Search Asia
Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.