Viventis Search Asia
Viventis Search Asia

Multilingual Specialist  

Viventis Search Asia

 
  • Pasig, Philippines
    45 San Miguel, 45 San Miguel Ave, San Antonio, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • ₱30,000.00 - ₱100,000.00 / month
    PHP
    30000
    100000
    30000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-01-04T16:00:00+00:00
Job closed.

Job Description

  • Provide multi-skill/function type of support through various communication methods.
  • Diagnose and resolve problems utilizing department tools, resources, business judgment and expertise, resulting in increased customer confidence with supported products.
  • Ensure productivity and quality levels are met in order to meet and exceed customer expectations.
  • Customer service orientation; Commitment to providing resolution to customer issues on the first pass.

Minimum Qualifications

  • Bachelor’s Degree in business OR equivalent experience
  • Previous experience in a telephonic, helpdesk, or personal customer contact position is preferred; 1-2 years job related experience
  • Ability to resolve customer issues related to operational needs and initiate escalation process
  • Ability to provide info to customers in a courteous, polite and professional manner.
  • Effective interpersonal written and verbal communications skills
  • Strong attention to detail
  • Basic PC knowledge, working knowledge of Windows operating systems, Internet and
  • mainstream web browsers
  • Excellent English communications skills
  • Business level fluency in foreign language (both verbal and written): Japanese, Korean, Mandarin

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Single Parent LeaveSingle Parent Leave

Required Skills

  • Sales and Marketing Knowledge
  • Problem Sensitivity
  • Customer Service
  • Critical Thinking
  • Communication Skills
  • Deductive Reasoning
  • Data Encoding / Data Entry

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Completed associate's degree
Recruiter response to application
Sometimes
Office Address
45 San Miguel, 45 San Miguel Ave, San Antonio, Pasig, Metro Manila, Philippines

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About Viventis Search Asia

Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.

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