Software Engineer – Engagement Management Professional


  • Central Jakarta, Indonesia
    26, Menara Batavia, lt. 26, jl.K.H Mas mansyur Kav 126, Central Jakarta, DKI Jakarta, Indonesia, Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
  • 8,000,000.00 - 15,000,000.00 IDR / monthIDR8,000,000.0015,000,000.008,000,000.00MONTH
  • Full time
Posted 18 days ago and deadline of application is on 31 Jan
Recruiter was hiring 4 hours ago

Software Engineer – Engagement Management Professional


Job Description

This is an exciting opportunity to join the EIS Applications Engineering Division working on the Engagement Management Professional suite of products.

You will have the opportunity to be part of an exciting APAC expansion of the development team. You will work with industry standard & leading edge technologies (including Java, Spring, Javascript, Docker, AWS, REST and Hydra APIs) alongside a team of UK based experts.

This is an interesting & challenging technical role which requires a holistic view to build complex, high quality product features using the latest technologies & techniques and a CI/CD methodology.

Responsibilities include;

  • Development of high quality software products that are delivered in the cloud and on premise.
  • Working independently and as part of a team taking ownership of assigned task through to completion.
  • Delivery of high quality product features in a productive & timely manner.
  • Participating in team daily stand-ups, sprint planning meetings and retrospectives.
  • Working with members of the Product Management, QA, Architecture and Support organization and resources in other geographic locations and is responsible for development of high quality software within the Verint Systems Product suite.
  • Possessing strong working knowledge of commonly used concepts, practices, and procedures within agile software development.
  • Engaging in research of new technologies & architectures to improve product.
  • Responsible for creating software and unit test cases for assigned Verint products, in a high-paced environment.

Minimum Qualifications


  • Experienced software engineer with high technical aptitude of more than 2 years using Java is essential
  • Experience of developing high quality, secure and performant solutions against functional and non-functional requirements.
  • The ability to demonstrate an understanding of Agile working practices and methodologies.
  • The ability to demonstrate strong written and verbal communication skills.
  • The ability to demonstrate experience in the automation of Software testing and build systems is desirable.
  • The ability to demonstrate an appreciation of the Non Functional requirements and how to meet them.
  • The ability to demonstrate a working knowledge of cloud platforms such as Amazon AWS and associated cloud technologies is desirable.
  • Development experience with call center or back office applications is desirable.

Experience in the following areas is essential;

  • Programming
    • Java with the Spring Framework (e.g. Spring Core, Spring Boot, Spring Web Services) and / or
    • Javascript using Node.js, Redux.js, React.js and HTML and CSS

Experience in any / all of the following areas is desirable;

  • Design
    • The Micro Services/Services/SOA design pattern
    • Messaging and Queuing patterns
    • Modern REST API patterns (e.g. JSON-LD)
    • Search technologies such as Solr/Solrcloud
    • Design patterns for scale out of application components
  • Testing
    • BDD principles with Cucumber
    • TDD principles with either TestNG or JUnit
    • UI test Automation with Selenium
    • Cross Browser testing tools such as Browserstack
    • Experience using defect tracking tools and quality/test management tool such as Jira is desired.
  • Packaging and Deployment Automation
    • Packaging: Docker, Amazon AMI, Packer, Terraform, Ansible
    • Build: Git, Jenkins and Jenkins Pipeline
    • Monitoring and Logging: ELK (Elasticsearch, Logstash, Kibana), Prometheus and Grafana, Zipkin
    • Amazon Web Services
  • SQL Server or Oracle or MySQL
  • User Experience
    • User interface design and implementation which ideally incorporates Responsive Design, progressive enhancement, accessibility, localization and internationalization
    • Development experience of Web Technologies, including Javascript and HTML/CSS is desired.
    • Working knowledge and experience of HTML based web interfaces is desired.

Perks and Benefits

  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Transportation Allowances Transportation Allowances
  • Performance Bonus Performance Bonus

Required Skills

  • Java
  • Node.js
  • Amazon Web Services
  • JavaScript
  • CSS
  • PostgreSQL
  • SQL

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Completed associate's degree
Recruiter response to application
Office Address
Menara Batavia, lt. 26, jl.K.H Mas mansyur Kav 126, Central Jakarta, DKI Jakarta, Indonesia
Computer Software / Engineering
2 openings

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Verint

Verint® is a global leader in Actionable Intelligence solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Our core product focused on CRM Customer Engagement Management, and Workforce Optimization Application. Today, over 10,000 organizations in more than 180 countries, including over 80 percent of the Fortune 100 companies and government agencies worldwide, use Verint Actionable Intelligence solutions to power their customer engagement and cyber intelligence operations. Our portfolio of Actionable Intelligence Solutions turns structured and unstructured information into insights by leveraging machine learning technology and advanced analytics. Verint offer Competitive Compensation & Benefit, Limited Flexible Working Hour, and the opportunity for you to be exposed to international experience both onsite and offshore such as Dublins, Glasgow, Santa Clara & Redford California, Singapore, Hongkong, Belfast, Sydney, Tokyo, etc.
People who applied to this job also applied to