Vegalink INC
Vegalink INC

Customer Service Representative (CSR)  

Vegalink INC

  • Makati, Philippines
    ROOM 304-B 3rd Flr Guadalupe Commercial Complex Edsa Near at MRT station Guadalupe Makati City, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-10-29T02:16:28.277969+00:00
Job closed.

Job Description

Call Center Representative Job Duties:

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Call Center Representative Skills and Qualifications:


Minimum Qualifications

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Required Skills

  • Organizing and Planning
  • MS Office
  • Sales and Marketing Knowledge
  • Problem Sensitivity
  • Information Ordering

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Less than high school
Recruiter response to application
Once in a while
Office Address
ROOM 304-B 3rd Flr Guadalupe Commercial Complex Edsa Near at MRT station Guadalupe Makati City, Makati, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
100 openings

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About Vegalink INC

Vegalink is to promote consistent and high quality standards as we match every single candidate to his career goals, abilities, qualifications and interests to positions that will provide him the opportunity to grow. vegalink is providing and conducting a 1 day hiring process this is not an agency this is a outsourcing company,

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