Customer Service Representative (CSR)

Vegalink INC

100 openings
Preferred Educational Attainment
Less than high school
a year ago
Application deadline
in 9 days
Recruiter responds
14% of the time
Recruiter last seen
9 months ago
Business Process Outsourcing
Employment Type
Full time
Office Address
ROOM 304-B 3rd Flr Guadalupe Commercial Complex Edsa Near at MRT station Guadalupe Makati City, Makati, Philippines
Required Skills
Organizing and Planning
MS Office
Sales and Marketing Knowledge
Problem Sensitivity
Information Ordering
Minimum Qualifications:
Less than high school

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Job Description

Call Center Representative Job Duties:

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Call Center Representative Skills and Qualifications:

Perks and Benefits
  • Customer
About Vegalink INC
Vegalink is to promote consistent and high quality standards as we match every single candidate to his career goals, abilities, qualifications and interests to positions that will provide him the opportunity to grow. vegalink is providing and conducting a 1 day hiring process this is not an agency this is a outsourcing company,

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