Client Service Manager
VCC Link, Inc.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-02-06T16:00:00+00:00Job closed.
Job Description
- Responsible for managing customers IT expectations
- Understanding of the clients’ business and their Information Technology needs
- Engage customers on issues for technical and functional scope
Minimum Qualifications
- Bachelor’s Degree in Business or a related field required
- At least 3 years’ experience in customer service role
- Must have a solid background in IT technology and system integration
- Knowledgeable of client change control processes
- Strong communication skills required
Required Skills
- Attention to Detail
- Customer Service
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- General Services
- Educational Requirement
- Master's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Makati, Metro Manila, Philippines
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About VCC Link, Inc.
Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.
With the increasing demand for qualified workforce, we now focus on training and recruitment. We provide candidates with efficient sales and customer service training, and clients with a consistent supply of top-tier talent.
VCC Link has redefined the recruiting experience. We nurture long-term relationships with our partners and deliver exceptional business results.