QA Manager
VCC Link, Inc.
- Metro Manila, PhilippinesMetro Manila, PhilippinesMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-02-05T16:00:00+00:00Job closed.
Job Description
- Determining, negotiating and agreeing on in-house quality procedures, standards and specifications. assessing customer requirements and ensuring that these are met.
- Plan, direct or coordinate quality assurance programs and formulate quality control policies.
- Work to improve an organization's efficiency and profitability by reducing waste.
Minimum Qualifications
- Candidates must have a Bachelor's Degree
- At least 8 years QA working experience is required for this role
- Implements quality programs (transaction monitoring, calibration, RCA, action planning & reporting)
- preferably six sigma certified
- Must have BPO experience
Required Skills
- Complex Problem-Solving
- Attention to Detail
- Customer Service
- Critical Thinking
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Management and Consultancy
- Educational Requirement
- Master's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Metro Manila, Philippines
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About VCC Link, Inc.
Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.
With the increasing demand for qualified workforce, we now focus on training and recruitment. We provide candidates with efficient sales and customer service training, and clients with a consistent supply of top-tier talent.
VCC Link has redefined the recruiting experience. We nurture long-term relationships with our partners and deliver exceptional business results.