USRN Team Lead
VCC Link, Inc.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱90.00 - ₱100.00 / monthPHP9010090MONTH
- Full timeFULL_TIME
Expired 7 years ago
2017-01-30T16:00:00+00:00Job closed.
Job Description
- Deliver high-quality training to audiences using a variety of media types.
- Maintain the highest level of expertise in the area of specialty and interact with subject matter experts in new course development.
- Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware/curriculum and instructor readiness, and prepare internal faculty members to conduct sessions
Minimum Qualifications
- US Registered Nurse with an active US State license
- At least 1 year supervisory experience in a front-office (Voice) call center environment
- At least 3 months clinical experience
- Experience in Case Management in the health industry a plus
- Excellent English communication, problem-solving skills, facilitation skills, and analytical skills
- Willing work on a shifting schedule and on holiday
Licenses and Certifications
- Nurse
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Makati, Metro Manila, Philippines
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About VCC Link, Inc.
Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.
With the increasing demand for qualified workforce, we now focus on training and recruitment. We provide candidates with efficient sales and customer service training, and clients with a consistent supply of top-tier talent.
VCC Link has redefined the recruiting experience. We nurture long-term relationships with our partners and deliver exceptional business results.