Account Officer  

We are currently searching for Account Officers to provide operational support to our Account Managers. Successful candidates should have excellent customer service skills and must be outcome-oriented. The ability to work in a fast-paced environment with strong attention to detail is essential. Account Officers will be fully engaged and busy on the first day and we guarantee there will never be a dull moment.

Responsibilities

• Develop and maintain positive relationships with program participants
• Ensure the timely & accurate submission of reports and be able to revert to client inquiries in a timely manner
• Collect, activate and maintain the database of applicants through a systematic and efficient work structure
• Provide regular information and progress reports as required to improve operational efforts
• Update, monitor and analyze database for brand building and development
• Undertake any reasonable duties at the request of the assigned supervisor

• A graduate of a four-year course related to Communications, Marketing or Business, Research, and Operations Management
• Ability to juggle multiple projects with superb accuracy
• Strong administrative skills
• Exceptional customer service skills, over the phone and in person, with our clients and internal departments
• Strong sense of urgency and problem-solving skills
• Adept at multitasking and can work with minimal supervision
• Excellent communication skills, both written and verbal
• Must be patient by nature and like dealing and talking with people, especially students