Customer Service Representative (CSR)
Uploan
- Makati, Philippines803, Angelus Plaza, VA Rufino Street, Legaspi Village, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-06-27T16:15:42.447195+00:00Job closed.
Job Description
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Informs clients by explaining procedures; answering questions; providing information.
- Determines eligibility by comparing client information to requirements.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Minimum Qualifications
- Customer service experience in a call center setting.
- 1 year experience as a Customer Service Representative
- Possess solid verbal and written communication skills
- Keen to details
- Excellent problem-solving skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 803, Angelus Plaza, VA Rufino Street, Legaspi Village, Makati, Metro Manila, Philippines
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About Uploan
Uploan is a fintech company operating in South East Asia which provides a end-to-end "Salary Loan Management Platform" to employers.
Uploan’s mission is to build a financially inclusive world with access to economic opportunities for all. We leverage people employment history and HR data to provide them with better credit scores and conditions. We serve our customers by providing fast, convenient and affordable financing through the use of technology.
The company was founded early 2017 by a British citizen, former IFC (International Finance Corporation) top-executive. Since then, we have built a leadership team with deep experience in finance, management and technology, with proven track-records in fast growing environments in Europe and Asia.
Thanks to a strong market-fit, over the last 12 months, we have sustained a significant 25% month-on-month growth and reach profitability. Our team of 100+ people is a mix of Filipinos and Europeans, and we are constantly investing to build out our tech product, hiring key profiles and forging partnerships that will prepare us to scale our business by 10x as we expand across Philippines and SE Asia