Customer Service Expert
Uber Indonesia
- Palmerah, IndonesiaKemanggisan, Palmerah, West Jakarta City, Special Capital Region of Jakarta, IndonesiaPalmerahSpecial Capital Region of JakartaIndonesiaIndonesia
- IDR 3,000,000.00 - IDR 4,000,000.00 / monthIDR300000040000003000000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Deliver 5-star support for our partners
- Walk drivers through onboarding and all the tools to be successful Uber drivers
- Help brand the Uber name and get drivers excited
- Stay on top of Uber processes and tools
- Work with the Driver Operations team to streamline procedures
Minimum Qualifications
- University Graduate.
- At least 1 year retail or customer service experience, preferrably from Banks or Airlines.
- You are an effective communicator with the ability to interact with partners.
- You are personable, highly organized, and a patient teacher.
- You have a passion for helping and empowering others.
- You can quickly and efficiently troubleshoot problems.
- If you don’t know the answer, you know where to look and who to ask.
- You are an Uber evangelist!
- You are self-motivated and a great team player.
Required Skills
- Customer Service
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Kemanggisan, Palmerah, West Jakarta City, Special Capital Region of Jakarta, Indonesia
About Uber Indonesia
Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. From our founding in 2009 to our launches in hundreds of cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.