Management Trainee

Uber Indonesia

Is a verified Kalibrr employer

Vacancy
1 opening
Preferred Educational Attainment
Graduated from college
Posted
an hour ago
Application deadline
in 2 months
Recruiter responds
91% of the time
Recruiter last seen
15 minutes ago
Industry
IT and Software
Employment Type
Full time
Office Address
UOB Plaza, Jl. M.H. Thamrin No.8-10, Kb. Melati, Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230, Indonesia
Minimum Qualifications:
Graduated from college
  • Must have have a Bachelor’s degree with 1-3 years of relevant experience
  • Demonstrated background in solving complex customer problems
  • Customer support team management experience strongly preferred
  • Previous sales experience highly preferred
  • A problem solver. You’re ready to tackle complex customer problems without hesitation.
  • A mentor. You're able to guide and coach your team to improve performance effectively.
  • Independent. You’re ready to manage a branch office while balancing multiple priorities.
  • Analytical. You use metrics and data to guide and drive your decisions.
Job Description
  • Support the daily operations through operational oversight and analysis
  • Handle escalations of more difficult support interactions
  • Manage scheduling, attendance, and general administration of Uber Experts
  • Train, coach, and guide Uber Experts to drive quality and efficiency metrics
  • Own facility issues such as supplies, utilities, and branding
  • Improve processes on behalf of Uber Experts and partners
  • Actively contribute to the Greenlight program through project work
About Uber Indonesia
Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. From our founding in 2009 to our launches in hundreds of cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.


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