Travel Agent
Tui and Tamura, Inc.
- Makati, PhilippinesPenthouse 3, Dacon Building, 2281 Chino Roces Extension,, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-03-31T16:00:00+00:00Job Description
- Plan and sell tour packages, transportations, accommodations, insurance and other travel services
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
- Book transportation, make hotel reservations and collect payment/fees
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Deal with occurring travel problems, complaints or refunds, resolve scheduling conflicts and other issues as they come up
- Attend travel seminars to remain updated with tourism trends
- Enter data into our software and maintain client files
- Meet profit and sales targets
- Follow up with clients about travel plans and make adjustments as needed
- Organize large-scale events, including conferences, functions, immersions, and tours, among others
- Monitors booking transactions, consolidates and create reports for the Operations Manager
- Reports directly to the Operations Manager for day-to-day tasks
Minimum Qualifications
- Proven work experience as a travel agent with at least 3 years of work experience
- Excellent knowledge of computer reservations systems, GDS systems and e-travelling
- Fluency in English; multilingualism is a plus
- Strong sales skills and commercial awareness
- Ability to interact, communicate and negotiate effectively
- Sound knowledge of domestic and international travel trends
- Degree in Hospitality, Travel, Tourism, Business or relevant field
- Personal travel experience will be considered an advantage
- Must have strong familiarity with travel booking process and procedure
- Must have strong familiarity with travel and tour-related associations and affiliations
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
Required Skills
- Organizing and Planning
- Relationship Management
- Complex Problem-Solving
- Conflict Resolution
- Information Ordering
- Scheduling
- Customer Service
Preferred Courses
- Tourism
- Foreign Service
- Tourism & Hospitality Management [Tourism Management]
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Penthouse 3, Dacon Building, 2281 Chino Roces Extension,, Makati, Metro Manila, Philippines
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About Tui and Tamura, Inc.
Write On Track (WOT) is full-range outsource solution to support your company's marketing needs. Our core competency is to develop a marketing and communication plan to fulfill our client's objectives. Our clientele includes SMEs and corporations, both local and international.
WOT's humble beginnings started in 2013, focusing on content and copy writing services which quickly expanded to graphic designs and events onto its first year. After 3 years of massive growth, in 2017, WOT was incorporated under Tui & Tamura, Inc.. Today, WOT is the go-to marketing agency for branding, publicity and events.