TRYP by Wyndham Manila
TRYP by Wyndham Manila

Operations Manager  

TRYP by Wyndham Manila

  • Makati, Philippines
    Phinma Plaza, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-15T16:00:00+00:00
Job closed.

Job Description

  • Reports to the area General Manager for resorts.
  • Managing day-to-day hotel operations including staffing and guest services.
  • Ensures proper hotel maintenance and upkeep.
  • Monitors OTA’s (Online Travel Agency) rates and room allocations daily.
  • Constant coordination with local TA’s for group and individual bookings.
  • Monthly submission of the Management report to the Board of Directors.
  • Supervise and direct hotel employees.
  • Manage hotel in a safe, cost-efficient and profitable manner.
  • Conduct inspections of guest rooms, public area, outside grounds and document repairs and cleanliness to ensure optimum upkeep, room cleanliness and overall hotel appearance.
  • Review and monitor housekeeping maintenance, laundry, food and beverage services and special events functions to ensure hotel standards are met.
  • Maintain highest possible standards of cleanliness and friendly staff.
  • Maintain customer confidence by personally responding to and resolving complaints.
  • Enforce values, policies and procedures.
  • Responsible for overseeing recruitment, selection, orientation, training, coaching and counseling staff.
  • Communicate all policies and procedures to entire staff and conduct regular meetings and to provide various information including company communications, policy reviews, local hotel activities and goals.
  • Develop, implement and administer on-site programs to improve and maintain employee motivation and morale; ensure that employee-related issues are resolved in a manner consistent with company policies.
  • Ensure development and maintenance of effective internal controls to assure safeguarding of assets.
  • Serve as “Manager on Duty”.
  • Provide other relief or back-up duties needed at the hotel including front desk coverage, housekeeping and other duties to ensure the optimum operation of the property.
  • Perform other duties as may be assigned.

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Willing to relocate.

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Hospitality and Tourism
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Phinma Plaza, Makati, Metro Manila, Philippines
Industry
Hospitality
Vacancy
1 opening

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About TRYP by Wyndham Manila

WHO WE ARE

TRYP by Wyndham is a select-service urban hotel brand with over 100 properties in some of the most exciting cities in the world such as world such as Paris, New York, Barcelon, Brisbane, and Manila.

The team is passionate about giving our guests the inside scoop on the city for an exciting and memorable TRYP.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: