Travel Agent
Triple 11, Inc.
- San Juan, Philippines309C Grace Building Ortigas Ave., San Juan Metro Manila, San Juan, Metro Manila, PhilippinesSan JuanMetro ManilaPhilippinesPhilippines
- ContractualCONTRACTOR
Job closed.
Job Description
Job Responsibilities:
- Handle voice and non-voice volume both inbound and outbound
- Assure company’s profitability through closing prospective bookings
- Handle customer requests or inquiries on:
- Booking (Hotel, Tours and Transfers)
- Payment processing/confirmation/refund
- Booking cancellation or amendments
- Payment verification
- Disputes or fraud
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Gender: Female/Male
- Civil Status: Single
- Time: Shifting/Fixed Time
- Age range: 21-27 yrs old
- Minimum educational attainment: Bachelor’s degree holder
Requirements:
- Bachelor’s Degree graduate
- Must have pleasing personality
- Proficient in MS Office Applications (MS Word, Excel, Powerpoint, Access)
- Good Oral and Written Communication Skills
- Must be able to do multi-tasking and a team player
- Excellent customer service skills and solid experience in call center work
- Knowledge on online shopping policies is a plus
- Knowledge on control procedures is a an advantage
Perks and Benefits
- Paid Holidays
Required Skills
- Business Correspondence
- Organizing and Planning
- Relationship Management
- MS Office
- Sales and Marketing Knowledge
- Problem Sensitivity
- Information Ordering
Preferred Courses
- Communications Technology Management
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 309C Grace Building Ortigas Ave., San Juan Metro Manila, San Juan, Metro Manila, Philippines