Travel Agent

Triple 11, Inc.


Preferred Educational Attainment
Graduated from college
Posted
9 months ago
Application deadline
in 3 months
Recruiter responds
17% of the time
Recruiter last seen
9 months ago
Employment Type
Contractual
Office Address
309C Grace Building Ortigas Ave., San Juan Metro Manila, San Juan, Metro Manila, Philippines
Required Skills
Business Correspondence
Organizing and Planning
Relationship Management
MS Office
Sales and Marketing Knowledge
Problem Sensitivity
Information Ordering
Preferred Courses
Communications Technology Management
Minimum Qualifications:
Graduated from college
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Gender: Female/Male
  • Civil Status: Single
  • Time: Shifting/Fixed Time
  • Age range: 21-27 yrs old
  • Minimum educational attainment: Bachelor’s degree holder

Requirements:

  • Bachelor’s Degree graduate
  • Must have pleasing personality
  • Proficient in MS Office Applications (MS Word, Excel, Powerpoint, Access)
  • Good Oral and Written Communication Skills
  • Must be able to do multi-tasking and a team player
  • Excellent customer service skills and solid experience in call center work
  • Knowledge on online shopping policies is a plus
  • Knowledge on control procedures is a an advantage
Job Description

Job Responsibilities:

  • Handle voice and non-voice volume both inbound and outbound
  • Assure company’s profitability through closing prospective bookings
  • Handle customer requests or inquiries on:
  • Booking (Hotel, Tours and Transfers)
  • Payment processing/confirmation/refund
  • Booking cancellation or amendments
  • Payment verification
  • Disputes or fraud
Perks and Benefits
Time Off
  • Paid Holidays


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