Travel Agent

Triple 11, Inc.

Posted a year ago and deadline of application is on 17 Feb
Recruiter was just hiring 10 months ago

Job Description

Job Responsibilities:

  • Handle voice and non-voice volume both inbound and outbound
  • Assure company’s profitability through closing prospective bookings
  • Handle customer requests or inquiries on:
  • Booking (Hotel, Tours and Transfers)
  • Payment processing/confirmation/refund
  • Booking cancellation or amendments
  • Payment verification
  • Disputes or fraud

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Gender: Female/Male
  • Civil Status: Single
  • Time: Shifting/Fixed Time
  • Age range: 21-27 yrs old
  • Minimum educational attainment: Bachelor’s degree holder


  • Bachelor’s Degree graduate
  • Must have pleasing personality
  • Proficient in MS Office Applications (MS Word, Excel, Powerpoint, Access)
  • Good Oral and Written Communication Skills
  • Must be able to do multi-tasking and a team player
  • Excellent customer service skills and solid experience in call center work
  • Knowledge on online shopping policies is a plus
  • Knowledge on control procedures is a an advantage

Perks and Benefits

  • Paid Holidays Paid Holidays

Required Skills

  • Business Correspondence
  • Organizing and Planning
  • Relationship Management
  • MS Office
  • Sales and Marketing Knowledge
  • Problem Sensitivity
  • Information Ordering

Preferred Courses

  • Communications Technology Management

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Graduated from college
Office Address
309C Grace Building Ortigas Ave., San Juan Metro Manila, San Juan, Metro Manila, Philippines

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About Triple 11, Inc.

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