Tripaneer.com
Tripaneer.com

Customer Service  

Tripaneer.com

  • Cebu City, Philippines
    Singel 542, 1017 AZ, Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
    TELECOMMUTE
  • ₱15,000.00 - ₱17,000.00 / month
    PHP
    15000
    17000
    15000
    MONTH
  • Full timeFULL_TIME

Expired 6 years ago

2018-06-01T16:00:00+00:00
Job closed.

Job Description

Tripaneer.com is looking for full-time Customer Service Associate with customer service or help desk experience.

Location: Any location of your choice (anywhere in the world) with a reliable and fast internet connection.

As a Customer Service Associate, you are committed to delivering excellent customer service. Our focus is to build trust and relationships with our customers to increase customer satisfaction. We are looking for people with the right personalities and not just the right skills.

  • Email conversations with customers
  • Process new inquiries and reservations
  • Telephone conversations with customers (inbound/outbound)
  • Chat conversations with customers
  • Handle issues in the best interest of both customer and company
  • Administrative support

Your level of responsibility and tasks will grow quickly based on performance excellence. We are also looking for people who can develop on a personal and professional scale along with our growing business.

You will receive an intensive training to ensure that the work is clear for you. We will make sure the work is well prioritized and scoped for you to deliver a successful work. You will be submitting daily progress reports and we will have weekly VoIP conference calls. When needed, we will have email or direct telephone contact. You will maintain our high-quality standards in every aspect of the job.

You will be working from your home or any other location of your choice. Your\ will be working on a shifting schedule (5 days a week, including weekends).

Minimum Qualifications

  • Candidate must possess at least a Bachelor's Degree, any field.
  • Fresh graduates / Entry level applicants are encouraged to apply.
  • Excellent English (US) written & verbal communication skills.
  • Excellent computer (Microsoft Office) skills.
  • Ability to stay focused while working on large tasks, while retaining close attention to detail.
  • Ability to work independently, be proactive and use own initiative.
  • Ability to learn on the fly, and have the drive to grow on a personal and professional scale.
  • Willingness to work a shifting schedule within American time zones (5 days a week, including weekends).

Plus-points:

  • 1+ years of experience in a customer service or help desk capacity
  • Experience with VoIP and other online communication systems
  • Experienced using a range of online tools and services (e.g.wikis and blogs).
  • Experience living/traveling in an English speaking country.

Perks and Benefits

  • Work from HomeWork from Home
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Performance BonusPerformance Bonus

Required Skills

  • Customer Service

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Cebu City, Central Visayas, Philippines
Industry
Hospitality and Tourism
Vacancy
6 openings
Website
https://www.tripaneer.com/

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About Tripaneer.com

Tripaneer.com is a growing online startup company developing travel websites for theme vacations. We are passionate to create professional websites with high-quality content and superior user experience. We love enriching people’s lives. We believe that a travel experience with an educational theme is a lifetime memory that lets people discover their abilities and increases happiness and personal growth. That is why we want more and more people to experience these journeys. We enable our website visitors to easily find, compare, and book travel experiences anywhere in the world. We are planning to continuously launch new theme vacation websites and some of our current websites are: * BookMartialArts.com - Martial arts camps and vacations * BookCulinaryVacations.com - Culinary vacations and professional culinary courses * BookYogaRetreats.com - Yoga retreats and yoga teacher training courses * BookSinglesHolidays.com - Singles holidays and solo vacations * BookSurfCamps.com - Surfing holidays and surf camps Our first website (BookYogaRetreats.com) was launched in April 2013. Since then, customer revenues have mostly funded the growth of our team of 170+ (as of Oct 2017). We have built a team in which we truly love working with, and we think that you will too.

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