Trends Group, Inc.
Trends Group, Inc.

ITIL | Trainer  

Trends Group, Inc.

 
  • Makati, Philippines
    23rd Floor, 105 H.V. Dela Costa , Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 9 months ago

2023-06-30T16:00:00+00:00
Job closed.

Job Description

A. Technical Instructor


• Delivers training courses as per assigned schedule
• Achieves the required certification levels and tracks as per the business needs
• Studies, prepares and qualifies himself for new introductions of courses, ensures practical
coverage of all the course labs
• Prepares and troubleshoots issues for classroom set-up such as courseware, labs and
assessment tools
• Maintain responsibility for tracking key metrics on customer satisfaction
• Prepares and provides regular reports as needed
• Responsible for knowledge transfer to the new instructors upon assignment

B. Learning Solutions Consultant
• Serve as an expert about the Trends Academy Training Services, the role as pre-sales will
assist sales team in developing the business with customers.

Minimum Qualifications

3-4 years of experience in the IT field - familiarity with any of the following technologies and
disciplines:
o ITIL4 (preferably certified and with IT Service Management exposure)
o Cloud
o Data Science
o Virtualization
o Programming Languages (Python, Object-Oriented Programming)
• Excellent Presentation Skills
• Graduate of any IT-related course, and with good academic records
• Proven customer focus, interpersonal and communications skills to ensure consistent customer
satisfaction
• Able to work well in a team environment and adhere to the highest ethical standards
• Required to be a person of great passion for learning and for sharing of knowledge
• Ability to work independently and as part of a team – especially in complex and ambiguous work
environments
• Able to adapt cross-functional teamwork, provide executive and customer presentations
• Enthusiastic about consumer and end-user experiences; has a passion for bringing innovative outcomes
to both local and global markets

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Education and Training
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
105 H.V. Dela Costa, Makati, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
2 openings
Website
http://www.trends.com.ph

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About Trends Group, Inc.

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. The time has come to explore the possibilities in ICT and beyond. Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

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