Training Specialist
Transcosmos Information Systems Inc.
- Taguig City, Philippines11F, Campus Ave, Pinagsama, Taguig City, Metro Manila, PhilippinesTaguig CityMetro ManilaPhilippinesPhilippines
- ₱50,000.00 / monthPHP50000MONTH
- Full timeFULL_TIME
Expired a year ago
2022-11-11T16:00:00+00:00Job Description
- We are looking for talented Training Specialist to join our amazing Mobile Account at Transcosmos McKinley Hill Manila!
- Successful candidates will be responsible for the day-to-day Training & Development and Coordination of Managed Service training and on-going development!
Come and be a part of Transcosmos as we have a long history of over 45 years’ experience in outsourced services. Originally established in Japan, and since then we’ve expanded throughout Southeast Asia and the rest of the world. We currently have over 100 operating centres across 14+ countries, supporting over 30 languages and counting. Transcosmos solutions serve 2,500 clients around the world and as an outsourced solution provider ranked 33rd among the top 100 global outsourcing companies.
As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy, safe and encouraging work environment in the premium district of Mckinley Hill, Taguig.
- As a Training Specialist you are responsible to deliver a face to face and/or remote training.
- Manage and maintain all service agents’ progression with on-going service development.
If this sounds like you then apply within!
Minimum Qualifications
Minimum Qualifications:
- At least 2 years’ experience in the BPO industry.
- Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels.
- Flexible, adaptable and able to work to tight deadlines.
- Self-motivated with excellent organisational skills.
- Experienced facilitator who can implement program changes quickly and with a high degree of success.
- Dynamic, energetic facilitator with the ability to read an audience and adjust delivery accordingly.
- Flexible to work on a shifting schedule / Graveyard shift.
Key Benefits:
- 15 days during your first year of service + Public holidays
- Life And Accident Insurance
- Medical Insurance
- ERP Scheme
And then Fringe benefits upon regularization (6 months) are:
- Sickness allowance of five (5) days per calendar year.
- Healthcare Allowance
- Vision Care Allowance
- Regularization Allowance Payment up to 2K
Perks and Benefits
Single Parent Leave
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Presentation Skills
- Performance Management and Coaching
- Training Facilitation
- Attention to Detail
- Customer Service
- Communication Skills
- Coaching
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Commerce & Industry Plaza, Campus Ave, 1634 Taguig City, Philippines
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About Transcosmos Information Systems Inc.
Established in Toyko, Japan over 50 years ago, transcosmos are widely recognised as the largest BPO provider in Asia, employing over 40,000 staff worldwide!
Transcosmos continues to pursue Operational Excellence by providing IT, Cusomter Support and E-commerce services through our 171 locations in 31 countries with a strong focus on Asia.
Furthermore, following the expansion of E-Commerce markets across the globe, transcosmos has been providing a comprehensive One-Stop Global E-Commerce Services to deliver the products and services of our clients to consumers in over 49 countries. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.
Specialties
Digital Marketing, E-Commerce, Contact Center, Fulfillment, Web Integration, Omni-Channel DMP, Telemarketing, Analytics, Human Resources, Accounting, Back-Office, Order Management, SCM, Housing and Construction, Social Infrastructure, System Development and Support, and BPO