Transcosmos Information Systems Inc.
Transcosmos Information Systems Inc.

Customer Care Agent | Onsite  

Transcosmos Information Systems Inc.

  • Taguig, Philippines
    11th Flr., 6th Flr. Commerce and Industry Plaza Bldg., Taguig, Metro Manila, Philippines
    Metro Manila
  • PHP 26,000.00 / month
  • Full timeFULL_TIME

Posted 15 days ago and deadline of application is on 29 Sep

Recruiter was hiring 13 hours ago


Job Description

We are looking for bright talent to join our amazing Mobile Account at Transcosmos McKinley Hill Manila!

Successful candidates will be responsible for handling service support calls, as well as promote and cross sell value added services to various customers!

  • As a Customer Care Agent you would be responsible for the primary liaison for assisting customers with billing-related questions,
  • Educating customers on the offered services and system capabilities in a fast-paced, highly demanding and rewarding environment.

If this sounds like you then apply within!

Key Benefits:

  • 15 days during your first year of service + Public holidays
  • Life And Accident Insurance
  • Medical Insurance
  • ERP Scheme

And then Fringe benefits upon regularization (6 months) are:

  • Sickness allowance of five (5) days per calendar year.
  • Healthcare Allowance
  • Vision Care Allowance
  • Regularization Allowance Payment up to 2K

Minimum Qualifications

  • At least high school graduate.
  • Good to excellent English communication skills.
  • Highly customer-focused.
  • 1 years’ experience in the BPO industry.
  • Flexible to work on a shifting schedule / Graveyard shifts.

Perks and Benefits

  • Single Parent LeaveSingle Parent Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Customer Service

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Office Address
Commerce and Industry Plaza Building, 1030 Campus Ave., McKinley Hill Cyberpark, Taguig City
Business Process Outsourcing
30 openings

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About Transcosmos Information Systems Inc.

Established in Toyko, Japan over 50 years ago, transcosmos are widely recognised as the largest BPO provider in Asia, employing over 40,000 staff worldwide!

Transcosmos continues to pursue Operational Excellence by providing IT, Cusomter Support and E-commerce services through our 171 locations in 31 countries with a strong focus on Asia.

Furthermore, following the expansion of E-Commerce markets across the globe, transcosmos has been providing a comprehensive One-Stop Global E-Commerce Services to deliver the products and services of our clients to consumers in over 49 countries. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.


Digital Marketing, E-Commerce, Contact Center, Fulfillment, Web Integration, Omni-Channel DMP, Telemarketing, Analytics, Human Resources, Accounting, Back-Office, Order Management, SCM, Housing and Construction, Social Infrastructure, System Development and Support, and BPO

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