Software Developer (SQL)
Transcom
- Mandaluyong, Philippines, EDSA, Mandaluyong, Metro Manila, Philippines, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-07-17T16:15:51.439585+00:00Job closed.
Job Description
- Will serve as the primary escalation point and Subject Matter Experts of contact center application (Chat, Inbound, Outbound, Email, Outbound, Reporting, or IVR) and ensures that issues escalated are resolved in due time
- Good interpersonal, analytical and solution formulation skill
- Understand the whole SDLC process in application development
- Develop applications that meet client requirements, objectives and Service Level Agreements.
- Ensure that all unit tests and peer reviews have been completed to ensure high quality of deliverables
- Document/Updates to Work Instructions and System Documentation as needed
- Investigate and correct production issues encountered during and after implementation.
- Self-motivated, teamwork and hardworking. Able to work in fast-paced environment with deadlines
- Executes implementation of assigned projects within the assigned and approved timeframe.
- Communicate ideas clearly to management and other members of the team
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- BS Computer Science/ Mathematics degree and/or equivalent experience required
- Minimum of 2 years experience in any scripting language, T-SQL, stored procedures and C++
- Good working experience of contact center technologies such as Altitude and other dialers
- He/She must have knowledge with MS SQL 2005, 2008. SSIS Web Application Development experience with ASP, .NET framework is a plus
Perks and Benefits
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Gym Membership
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Paid Bereavement/Family Leave
Free Lunch or Snacks
Life Insurance
Paid Vacation Leave
Child Care Benefits
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- HTML
- CSS
- MS SQL Server
- C++
- C#
- SQL
Preferred Courses
- Technology [Information Technology]
- Computer Science [Software Technology]
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- EDSA, Mandaluyong, Metro Manila, Philippines
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About Transcom
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.
We are 30,000 customer experience specialists at 53 contact centers across 22 countries, delivering services in 33 languages to over 400 international brands in various industry verticals.
Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty, and additional sales while also adding insights and value to our clients' business operations.