Customer Management Trainer
Toyota Motor Philippines Corporation
- Santa Rosa, PhilippinesToyota Special Economic Zone, Santa Rosa - Tagaytay Highway, Pulong Sta. Cruz, Santa Rosa, Calabarzon, PhilippinesSanta RosaCalabarzonPhilippinesPhilippines
- ₱16,000.00 - ₱18,000.00 / monthPHP160001800016000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Conduct regular Dealer Training and Development
- Implement Dealer Kaizen and Support Activities
- Create Dealer Training Plan and Schedule
- Train new After-Sales Personnel
- Monitor Certification Program of After-Sales Personnel
- Coordinate with dealers on success criteria achievements and training status updates
- Handle Service Advisor and Service Personnel Dealer Training Function
Minimum Qualifications
- Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Economics or equivalent.
- Has less than 1-year experience specialized in Customer Service or equivalent.
- Exposure in Public Speaking and Background in Automotive is an advantage
- Highly proficient in MS Office Applications (Excel, Word, and Powerpoint) & Adobe Photoshop
- Must possess a good customer service orientation
- Excellent in oral and written communication
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Company Car
- Transportation Allowances
- Free Lunch or Snacks
- Performance Bonus
Preferred Courses
- Business Administration [Marketing Management]
- Applied Economics [Industrial Economics] and BS Business Management
- Economics and BS Marketing Management
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Toyota Special Economic Zone, Santa Rosa - Tagaytay Highway, Pulong Sta. Cruz, Santa Rosa, Calabarzon, Philippines
About Toyota Motor Philippines Corporation
Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line- up of 21* Toyota models. It has 71* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.
TMP was incorporated on August 3, 1988 as a joint venture of the following business entities:
GT Capital Holdings, Inc. (51%)
Toyota Motor Corporation (34%)
Mitsui & Co., Ltd. (15%)
TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to a number of investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan and other parts of the world. The Marketing Office of TMP is located at the 28th and 31st floors, GT Tower International, Makati City.
TMP currently produces the best-selling Innova and Vios. Its existing manufacturing plant has the capacity to produce over 55,000* units per year on two-shift production operations.
TMP operates with ten (10) organizational units: Marketing, Manufacturing, Production Control & Logistics, General Administration, Comptrollership, Treasury, Purchasing, Corporate Affairs, Vehicle Logistics and Affiliate Operations Support & Audit.
The company’s regular and outsourced manpower is composed of 3,695* Team Members.
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*as of end-December 2019