Customer Service Representative (CSR)

Top Realty Corporation

  • Taguig, Philippines
    32nd Street , Taguig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 17 Mar
Recruiter was hiring 3 days ago

Customer Service Representative (CSR)

Top Realty Corporation

Job Description

  • Liaise with customers as needed to establish good relations and ensure the quality of customer service.
  • Communicate courteously with customers by telephone, email, letter, and face-to-face.
  • Assist the client and/or broker inquiries.
  • Communicate necessary information to clients and/or brokers about the properties.
  • Coordinate, schedule, and assist clients and/or brokers in property viewings and inspections.
  • Act as an intermediary in negotiations between clients and/or brokers, generally representing one or the other.
  • Coordinate property closings.
  • Update inquiry monitoring based on assisted clients.
  • Prepare and report all assisted viewings.
  • Handle customer complaints or issues with regard to the services and properties offered by the company.
  • All other task is given by the immediate superior and the management.

Minimum Qualifications

  • At least a Bachelor’s / College Degree holder
  • Experience in Sales and Coordination is preferred but not required
  • Ability to work autonomously and sell effectively
  • Outstanding people skills with a demonstrable aptitude in negotiation
  • Good interpersonal and communication skills, both written and verbal
  • Strong computer skills, proficient in MS Office programs
  • Good time-management skills with the ability to handle various tasks simultaneously
  • Excellent problem-solving skills;

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
32nd Street
Real Estate
1 opening

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About Top Realty Corporation

Top Realty Corporation (TRC) is an all around real estate partner with expertise in helping clients buy, sell and rent a property. TRC pulls off an ultimately pleasing experience of best results through a seamless collaboration process mastered through time among relevant industry experts needed to expedite one’s property goals. TRC is founded in 2017 by Bien Singson. At a young age, Bien Singson is one of today’s most successful real estate brokers in the industry. For the past 10 years, she has been providing excellent service assistance to individuals and families based locally and internationally. Not only is Singson a top performing real estate broker, she is also a leader with the desire to mold excellent leaders. Going the distance, she has led her team to become the #1 top producing sales group of the Megaworld. Acknowledging her outstanding performance, she became a recipient of Megaworld’s top sales award, The Invictus Award for 2014, 2015 and 2016. In 2018, Jackson “Jack” Lim joined the company as Chief-Executive-Officer (CEO). Lim has his own outstanding track record and awards. He was awarded back to back as Top Producer, Invictus Award Top Group of 2009, 2010 and 2011. Along with TRC’s steady growth and outstanding client satisfaction, with over 85% leased out rate and 80% sold rate of exclusively for sale enlistments, TRC consistently produced for Megaworld. TRC is also currently accredited with top developers in the Philippines- Ayala Land, Rockwell Land, Federal Land and Robinsons Land. MISSION To Be Your Partner in Real Estate who is dedicated to providing you with the best results while embracing the values of excellence and integrity. VISION To be the TOP REALTY of the Philippines known for delivering the best results while caring for the happiness of our clients, employees and partners.