Job closed.
Job Description
- Maintains the quality and accuracy of loan servicing data, driving the customer (borrower, client, payee and internal customer)
- Minimizing the risk of damage, default, foreclosure, and repossession by ensuring timely and accurate payments for items under escrow and monitoring for non-escrow accounts
- Perform all duties in accordance with Tokopedia escrow policies and procedures, investor requirements, and all state and federal regulations
- Explain payment and escrow changes to borrowers
- Process disbursements on or before the renewal/due/penalty date
- Identify trends affecting efficiency, quality, and accuracy of escrow administration processes and recommend action plans to improve future performance
- Identify potential issues or concerns and participate in a solution, including recommending and developing new policies and procedures.
Minimum Qualifications
- Bachelor's degree in accounting or finance prefered 1 or more years in the finance escrowing industry or any other related industries
- Thorough knowledge of mortgage servicing documents and processes, particularly those related to escrow administration
- Thorough knowledge of federal, state regulations and investor requirements related to escrow administration
- Ability to create and analyze portfolio data reports for management
- Problem-solving skills, identify issues and concerns and participate in solutions
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
About Tokopedia
Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. We are the leading marketplace in Indonesia; we encourage millions of merchants and consumers to participate in the future of commerce.
Our vision is to build an ecosystem where everyone can start and discover anything with ease.
We are holding to these three principles that drive us forward. We call them our DNA, the traits that embody who we are as Tokopedia Nakama: Focus on Consumer, Growth Mindset, and Make it Happen, Make it Better