Business Development and Strategy (Business)  

New business development:

• Explore new business areas to expand to, including coordinate with relevant teams to conduct market research, assess competitor landscape, drive ideation on the new product flow and model
• Develop partnerships with new partners, including discussing and understanding nature of new products planned to be developed, exploring potential commercial scheme, liaise with partners on key items/actions/requirements needed for integration/partnerships, draft and finalize NDA & PKS for partnerships, coordinate partners with internal key stakeholders (tech, product)
• Own end-to-end business & operational requirements for new product launches, including agreements, SLA and T&C drafting, and coordination with internal stakeholders
• Work alongside key internal stakeholders to ensure proper launch of new products, including ensuring proper product flow, UI/UX, product marketing & go-to-market, and home/search experience

Growth & strategy:

• Maintain partnerships with existing partners, including negotiating commercial rates, discussing joint promo/campaigns, monitor and discuss issues and penalties with partners in terms of SLA or other operational issues during execution
• Define key metrics to monitor for existing products launched (or to be launched)
• Perform necessary analysis and define growth strategy as well as own end-to-end growth implementation for existing categories
• Define best promotion scheme for each category, and monitor performance
• Monitor SLA and other operational metrics including customer complaints and success rates, and help to raise/address these with internal stakeholders or partners
• Drive internal stakeholder management related to driving new solutions or growth of existing categories, e.g liaise with logistics team to drive shipment efficiency for existing category; liaise with merchant team to drive up best merchant supplies for the category
• Work alongside product team to drive best-in-class customer experience and improve product metrics

• A self-starter who enjoys a fast-paced environment
• Problem-solving, positive and constructive attitude is a must.
• Experience in business partnerships, new business development and/or strategy
• Experience in product management is a plus
• Experience in cross-functional stakeholder management
• Quant-savvy, structured, factual and data-driven.
• Ability to deep dive into data then elaborate clear and synthetic insights
• Strong sense of numbers and literate with basic analytics tools
• Strong people skills and project management skills