Transaction Specialist - Shifting
Tokopedia
- South Jakarta, IndonesiaTokopedia Tower. Jl. Prof Dr. Satrio Street Kav. 11, 52nd Floor, Kelurahan Karet Semanggi, Kecamatan Setiabudi, RT.3/RW.3,12940, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 5 years ago
2019-10-07T17:00:00+00:00Job closed.
Job Description
- Effectively, accurately and timely responds to merchants and customers generated requests for transaction verification
- Ensure transactions processes across multiple payment methods is carried out real-time effectively and accurately
- Ensure accurate and timely action on customer transactions.
- Ensures the timely accurate processing of all transactions for assigned functions. These transactions types include but are not limited to, enrollment, usage, invoice, changes and drop transactions.
- Utilizes existing reports and processes to proactively analyze data to identify trends and patterns and generate insight into areas of improvement
- Researches, resolves and responds to issues identified by internal and external parties relating to assigned responsibilities
- Ensure the process of withdrawal transactions is accurate and precise
- Meets or exceed Service level agreements and quality control standards.
Minimum Qualifications
- 1+ years proven working experience in accounting or finance
- Experience with Transaction Management/Processing is preferred
- Preferebly has banking experience
- Ability to work in a fast-paced, deadline oriented environment
- Proficient in Microsoft Office such as (Excel, Word, Outlook and SharePoint)
- Ability to analyze, document cross-functional processes
- Ability to clearly communicate multipart issues to Internal and external parties
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
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About Tokopedia
Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. We are the leading marketplace in Indonesia; we encourage millions of merchants and consumers to participate in the future of commerce.
Our vision is to build an ecosystem where everyone can start and discover anything with ease.
We are holding to these three principles that drive us forward. We call them our DNA, the traits that embody who we are as Tokopedia Nakama: Focus on Consumer, Growth Mindset, and Make it Happen, Make it Better