UX Researcher Coordinator (Product Design)

Tokopedia

  • South Jakarta, Indonesia
    South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
  • Full time
Recruiter was hiring 8 hours ago

Job Description

  • Work closely with the product research team to help coordinate and support user research studies.
  • Support the logistics aspects of research including recruiting participants, ensuring a room is booked, managing communication between participants and the research team, and scheduling the study.
  • Managing various participants lists or database
  • Ensuring incentives for participants are submitted, sent, and announced
  • Set up remote and in person studies to ensure they run smoothly
  • Manage relationships with third parties such as the participants themselves
  • Observe research sessions and act as the primary note-taker
  • Organizing or updating previous studies or documents if needed
  • Come up with improvements, including tools that could be used to improve the operational side of things

Minimum Qualifications

  • Have some experience in administrative support (experience in recruitment and project coordination is a plus)
  • Organized, detailed, and able to multi-task in a fast paced environment while providing an excellent level of support
  • Proactive and have a “get things done” attitude
  • Great at managing relationships with others
  • Proficient in using G Suite (such as Google docs, sheets, etc.)
  • Excellent communication skill
  • Deadline driven and able to deliver tasks under a specific, sometimes tight schedule
  • Good written English
  • Basic UX or research knowledge is a plus

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Administration and Coordination
Educational requirement
Graduated from high school
Recruiter response to application
Always 
Office Address
South Jakarta, DKI Jakarta, Indonesia
Industry
E-Commerce
Vacancy
1 opening
Website
https://www.tokopedia.com/

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About Tokopedia

Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. We are the leading marketplace in Indonesia; we encourage millions of merchants and consumers to participate in the future of commerce. Our vision is to build an ecosystem where everyone can start and discover anything with ease. We are holding to these three principles that drive us forward. We call them our DNA, the traits that embody who we are as Tokopedia Nakama: Focus on Consumer, Growth Mindset, and Make it Happen, Make it Better
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