Customer Service Officer
Manuva (Formerly Tjetak)
- Central Jakarta, IndonesiaJalan M.H. Thamrin Kav. 8-10, Tanah Abang, Jakarta Pusat, DKI Jakarta 10230, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 3 years ago
2021-03-23T06:58:45.404999+00:00Job closed.
Job Description
- Handle calls and enquiries with the aim to clarify and direct towards resolution.
- Prepare simple quotations.
- Process customer orders, bills and accounts.
- Troubleshoot and resolve customer complaints.
- Provide reporting to Sales and Customer Service teams.
Minimum Qualifications
- Min. Diploma III
- Young and dynamic.
- 1 - 2 years in customer Service experience recommended.
- Good spoken and written communication skills.
- Good networking in creative service fields.
- Professional, confidence, tact and a persuasive manner.
- Good organisational and time management skills.
- Familiar with design & technology are recommended.
- The ability to work with and motivate in a team.
- Strong presentation and negotiation skills.
- Good communication.
- Excellent problem-solving skills.
Required Skills
- Persuasion and Negotiation
- MS Office
- Problem Sensitivity
- Public Speaking
- Chat Support
- Customer Service
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Central Jakarta, DKI Jakarta, Indonesia
- Industry
- Supply Chain
- Website
- http://manuva.com
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About Manuva (Formerly Tjetak)
Manuva is End-to-End Supply Chain Platform for SME Manufacturers, providing made-to-order and ready-made goods.
We help produce & distribute the best ready-made & custom-made products directly from our manufacturers to retailers & b2b customers.
We are now looking for like-minded people to help us scale our business across Indonesia and lead the new innovation in this exciting industry.