Store Coordinator
Naparienza Elegance Clothes Mfg. - (TIÑO Suits)
- Makati, Philippines114 Benavidez Street, Legaspi Village, Makati, 1229 Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱18,000.00 - ₱20,000.00 / monthPHP180002000018000MONTH
- Full timeFULL_TIME
Expired 7 years ago
2017-02-27T16:00:00+00:00Job closed.
Job Description
Job Brief:
We are looking for an experienced Store Coordinator to provide excellent customer service and keep an orderly workflow. The goal is to keep the store running in an efficient manner, to increase customer satisfaction, loyalty, and retention, and to meet their expectations.
Responsibilities:
- Improve customer service experience, create engaged customers, and facilitate organic growth.
- Take ownership of customers’ needs and issues and follow problems through resolution.
- Assist on measurement-taking and information dispensation through customer interactions.
- Keep accurate records and document customer service actions and discussions.
- Understanding and reviewing records and compile accurate reports.
- Lining-up customer visit schedules by analyzing actual product and service turnaround time and production priorities.
- Control resources and utilize assets to achieve qualitative and quantitative targets.
- Adhere to and manage approved budget and purchasing.
- Maintain an orderly workflow according to priorities by coordinating with the Production Supervisor and top management.
- Checking received items from the production department and overseeing the entire store activities.
Additional Responsibilities:
- Assist the Proprietor in coordinating with Media Partners the company's marketing activities.
- Posting Marketing updates / Ads in Social media sites.
Minimum Qualifications
Requirements:
- BS, BSC or Ab degree on Business Administration, Marketing, Psychology or related field
- Proven working experience as a store coordinator/store manager/customer service manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English and Filipino
- Working knowledge of basic Microsoft Office tools
- Awareness of tailoring/fashion industry’s basics and latest trends and updates
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Smart multitasking skills
- Customer service orientation
- Preferably, Female
- Willing to work in Makati City, Philippines
Working Hours:
- Monday to Friday - 11 am to 8 pm
- Saturday - 11 am to 6:00 pm
Perks and Benefits
Medical / Health Insurance
Required Skills
- Arithmetic
- Inventory Control
- Business Correspondence
- Organizing and Planning
- Relationship Management
- Presentation Skills
- MS Office
- Action Planning
- Sales and Marketing Knowledge
Preferred Courses
- Communication Arts / Mass Communication
- Marketing Management
- Psychology
- Business Administration
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 114 Benavidez Street, Legaspi Village, Makati, 1229 Metro Manila, Philippines
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About Naparienza Elegance Clothes Mfg. - (TIÑO Suits)
For 15 years, TIÑO has had the honor of dressing some of the country’s elegant and fine men. Following our long-time pursuit of developing supreme clothing, we stretch our ingenious arms, bringing clothing into its highest level of quality.
TIÑO has been a leader of excellence in its craft from its beginnings in 1998. The fluid style of Napoleon Arienza, trained by an Italian artisan in Penne, Italy, was from the start the distinctive feature of our service. Today, we continue to focus on perfecting the art of fine dressing, with quality and tradition as the center.